We are seeking a Dealership Receptionist to join Marshall Motor Group’s Volkswagen dealership in Loughton. This role will see you act as the face and voice of Volkswagen, greeting sales and service customers both face to face and by phone.
Reporting to the Head of Business, this role is offered on a full-time, permanent basis, and provides the chance to work in a professional environment with the UK’s 12th Great Place to Work®.
This role will work on a rotating roster between 8.00am and 5.00pm, and 9.00am and 6.00pm.
Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member
Take phone calls and respond to queries as appropriate, transferring to the correct individual or team
Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked
Deal with incoming and outgoing mail and deliveries
Assist with administrative tasks as required
Required Skills and Experience
To be successful, you will have previous experience as a Receptionist within a professional environment (vehicle dealership experience preferred but not essential) and have intermediate IT skills.
In addition to your experience, you will demonstrate :
Excellent verbal and written communication skills with a strong customer service focus
Strong organisation and time management skills
Attention to detail
A commitment to the Marshall Values of People, Customers, Integrity and Innovation
Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do.
Recently being recognised by the Great Place to Work Institute as one of the UK’s Best Large Workplaces , we have approximately 4,000 colleagues and a turnover of over £2billion;
we are still growing! Benefits available to our colleagues in addition to generous salary packages include :
Colleague discounts on new and used vehicles, parts and servicing
MAVTA reward and recognition awards
£600 Colleague Referral Bonus
Marshall Rewards discount shopping portal
Matched pension contributions
Life assurance at no cost to you