Food & Beverage Guest Service Assistant
Hampton by Hilton Stockton on Tees
Stockton-on-Tees
6d ago

Ready to take the next step in your career and #GoBeyond?

Interstate Hotels & Resorts are now looking for a Guest Services Assistant to join the team at Hampton by Hilton, Stockton on Tees.

As Guest Services Assistant , you will be the first point of contact for the majority of our guests. Your role will be to welcome guests from all over the World with a friendly smile and exceptional service in line with our company values :

Do The Right Thing : You will deliver the best possible guest experience every time, in line with Hilton and Interstate brand standards.

Think We Not Me : You’re part of the family here at Interstate and team work is everything! You will work closely with your team mates to ensure that together each shift is smooth and efficient.

Be Your Best Self : You are engaged, move with purpose and serve with enthusiasm

Think Like A Guest, Act Like An Owner : You understand the key performance indicators your team is measured against and work hard to positively influence these whilst on shift.

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.

This role would suit someone who doesn't mind flexibility within a role and is willing to learn all aspects of the role including basic cooking, serving drinks on the bar, general F&B responsibilities from opening to closing.

In return we have an industry leading salary and benefit package. We pride ourselves on investing in your ongoing career development within this fantastic brand, working in partnership with Interstate Hotels & Resorts, the Global third-party management company of choice.

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