Kickstart Retail Team Assistant - Haven
Haven
North Yorkshire, United Kingdom
3d ago

Would you like a career working for one of The Times BestBig Companies in the UK?

Haven are currently recruiting for RetailTeam Assistants to join our Food & Beverage Team.

We describe our Team’s as bright and breezy’ living by ourvalues dare to care’, yes I can’, keep it simple’, make it fun’ and do theright thing’ for our guests.

Our mission is to give our guests a great timewith memories that last a lifetime. In return, we can offer you careeropportunities of a lifetime.

Key responsibilities will be :

  • Haven Host - present a positive firstimpression of the park friendliness, excellent customer service and highstandards.
  • During Host service you must be able to create natural conversationswith guests and reassure them in all current processes in the department.

  • Ensuring all owners and holidaymakers knowwho to go to and are given a warm welcome and a first-class service allowing atrue escape from the guests busy lives.
  • Opportunity to learn and develop new skillsin the Retail Department. We will provide the training don’t worry!
  • Providingan outstanding retail experience, ensuring service, quality andConsistency.
  • Supporting the team to provide an outstanding Restaurant experience,ensuring great service, high quality products offered and consistency inmy approach, within a clean and safe environment catering for all.
  • Create and support a sense of community’ a real family spirit.
  • Recognise dissatisfaction and deal withcomplaints speedily and with solutions, making a problem resolving team,resulting in customer satisfaction and improvement to the overall guestexperience.
  • Ensuring a robust knowledge of all productsprovided, identifying all secondary spend opportunities and Retail experience improvements
  • Provide a clean and safe environment forour guests by adhering to Cleaning and Health & Safety processes
  • Supporting &helping other Departments on Park when required.
  • Skills

    A successful Retail Team Assistants must be able togreet guest and be highly ambitious for their own personal development.

    It’simportant to be committed, have excellent communication skills.

    Experience

    No previousexperience required, as this opportunity is a work experience placement withopportunity to develop and grow.

    Qualifications :

    This role is the perfect introduction for a long-term careerin Retail, we will provide full training and induction, ongoing mentoring, feedbackand training development throughout the season and assist you to work towards yourgoals.

    Hours : Minimum 25hrs

    Flexible working hours

    Dates and hours to be discussed

    With possibility of extra hours

    Important requirement Kickstart scheme

    Must be between 16 24

    Currently on universal credit

    Applicants must meet the criteria set out by UK Governmentto be eligible for the kickstart scheme

    Business & Role Overview

    You will be joining a high successful high performing teamon a 6-month placement through the new Kickstart scheme. To deliver the bestexperience to every guest every time and highlight areas that may enhance theguest and team experience.

    On this role you will use your upbeat personality andextraordinary ability to support the organisation to create memories that lasta lifetime.

    The ideal candidate will successfully progress in the roleand take part in a professional development programme tailored to develop yourskill sets to support you on your development.

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