About The Role
TC Facilities Management is currently recruiting for a Cleaning Support to join our team. Working in the Birmingham and Midlands Area.
Working alongside the Team Leader you will provide support to sites, providing cover cleaning, deep cleaning, training and development & ad-hoc additional services. Job Purpose :
To assist in leading the onsite teams to deliver a day to day cleaning service within budgets that meets specifications and standards.
To demonstrate the TC Facilities Management’s values and lead by example at all times
To build an honest and open working relationship with the customer that encourages partnership and effective resolution of issues.
To coach, develop and mentor staff ensuring that on site teams understand their roles, responsibilities and what is expected of them to deliver brilliant cleaning standards.
To champion the Verizon Connect & Timegate systems providing full training to onsite teams.
To provide holiday & absence cover and support within the region.
To complete ad-hoc additional services, additional deep cleans and carpet cleaning as required.
To manage and deliver the weekly hours budget.
To complete audits and take the necessary actions to turnaround underperforming areas.
To complete and submit all necessary forms accurately and on time ensuring sign off where required of completed tasks.
To ensure the on-site teams have sufficient working equipment, machinery and product to deliver their roles brilliantly well.
Induct new staff and provide training.
To ensure staff are trained in and adhere to all necessary legal compliance
To adhere to all company processes, policies, and procedures
Benefits : Company Van
Friendly and Approachable Team
Other responsibilities :
To have responsibility for the Health, Safety, and Welfare of self and others and to comply at all times with the requirements of Health and Safety Regulations.
To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity.
To comply with the requirements of the Data Protection Act.
To comply with the company’s policies on equal opportunities.
Role Requirements :
Previous customer service delivery / retail experience
Full and clean UK Driving License
Criminal Record & Credit Checks will be completed for this role.
Previous Cleaning & Carpet Cleaning experience.
Remote management experience
Sound knowledge of Health and Safety and COSHH legislation