Team Support Officer
avon and somerset
GB
24d ago

Written by Human Resources department on 26 July 2018 at 12 : 24

As a Team Support Officer within the Lighthouse Safeguarding Unit, you will be providing administrative support to a team of staff and managers working directly with members of the public who have experienced crime or anti-

social behaviour. You will respond to enquiries and correspondence (including complaints), prioritise and allocating new referrals, gather management information and help to keep internal documents and the website up to date.

You will act as a point of contact for internal and external partners, ensuring that enquiries and referrals into the unit are handled appropriately.

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Application form Job specification

Reference : Positions : 1

Positions :

Type / Hours : Permanent, Full Time, 37hpw

Type / Hours :

Salary : £19,719 £21,837 per annum

Salary :

We are looking for people who have the ability to provide a consistently excellent level of customer service, so the successful candidate should have excellent interpersonal, written and verbal communication skills.

You will be able to deal effectively with people at all levels, including both face to face and over the phone. You should have experience managing and prioritising your own workload.

You will have experience working in an office role, using a range of administrative skills. You will also have good understanding of MS office and are confident navigating a range of different computer systems.

Application deadline : 09 August 2018, 17 : 00 (14 days remaining)

Application deadline :

Experience working in a customer-facing environment would be very useful, as well as experience working collaboratively with partner agencies.

The successful candidate can choose to work from Express Park (Bridgwater) or Bridewell. Interviews will take place at Bridgwater Police Centre.

If an internal applicant who is at risk of redundancy / in need of redeployment has applied for this role and pass the selection process they will be offered the role over the remaining internal and / or external applicants.

Working pattern Flexible working, full time, part time and job share applications will be considered. Please specify if you are seeking an arrangement other than full time and how you anticipate this may be managed in the role you are applying for.

The post holder must hold a full current driving licence or be able to travel around the force area using alternative transport.

Please be advised we are unable to supply any feedback after shortlisting.

Interviews are scheduled to take place week commencing 27th August 2018.

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