ER Specialist Professional
BT Group
Bristol, Avon, United Kingdom, Ireland
1d ago

Closing date

Dec 6, 2019, 11 : 59 : 00 PM

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities.

We need you to help us do this.

Why this role matters

The successful applicant will be a key influencer of our employee experience in the complex and specialist people policies we support.

They will be using their employee relations expertise to steer people managers to create an engaged and retained workforce focussed on a great customer experience and minimise / mitigate legal risks.

What you'll be doing

  • You’ll be accountable for managing a designated unit's client relationship and provisioning HR support of the more complex and high risk people policies within our proposition.
  • You’ll minimise risk to the business and be a custodian of the employee experience through consistent application, resolution or sanction of :
  • Formal Resolutions including terminations
  • Medical Retirement
  • Conflict Resolution
  • Reorganisation & Redundancy
  • Settlement
  • ACAS Early Conciliation
  • Speak Up
  • Paid Leaver and Exits
  • You’ll manage multi-stakeholder relationships and use a mix of anecdotal and data based insights to highlight trends and define creative solutions to business problems and make things simple.
  • You’ll interface in to numerous stakeholders including ER, Reward HS & W and BT Legal to name a few.
  • You’ll use your influence and foster great reciprocal relationships with your clients and energise them to feel inspired to achieve our ambitions.
  • You’ll be a key player and input to ER implications of any complex case or local programmes, ensuring impact assessment on employee experience and ET risk.
  • You’ll maintain your knowledge and expertise to steer people managers in a changing environment, ensuring you are up to date with employment law and ET case findings by maintain great relationships with BT legal.
  • We'll also need to see these on your CV

  • Experience of people and / or operational management
  • Employee Relations and Employment Law & Equality Act
  • Experience in a volume environment
  • Experienced in delivery to KPI / SLA
  • Ability to build good working relationships remotely
  • Why choose us?

    Corporate Functions help deliver our strategy and plans for growth. We shape and steer the direction of the business by managing our people, finances, shared services and buildings.

    We also oversee our legal, regulatory and compliance obligations too.

    We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed.

    That’s why we welcome applications from all parts of the community.

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