De-Brief Clerk - DXE
DX
Heathrow - DXE United Kingdom
2d ago

Role summary :

To support the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes.

Key responsibilities

  • Daily completion of De-brief ensuring any service issues / failures are logged & communicated to Customer service, management team.
  • Ensuring all driver non-compliances are investigated & escalated accordingly.
  • Use of the company software to monitor performance supporting with on the road issues as required.
  • Ensuring all returned items are returned as per SOP.
  • Completion of Ad-hoc de-briefs as & when required.
  • Daily download of handheld scanners ensuring the condition of the any faults are reported.
  • All returns are coded correctly.
  • Completion of Ad-hoc vehicle audits.
  • POD & address data entry.
  • Additional information on this role

    This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.

    Benefits :

  • Competitive rates of pay
  • Holidays : 20 days + bank holidays
  • Pension, Life Assurance, full uniform and other additional benefits
  • Excellent opportunities for career progression and more!!
  • We look forward to hearing from you!

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