Role summary :
To support the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes.
Daily completion of De-brief ensuring any service issues / failures are logged & communicated to Customer service, management team.
Ensuring all driver non-compliances are investigated & escalated accordingly.
Use of the company software to monitor performance supporting with on the road issues as required.
Ensuring all returned items are returned as per SOP.
Completion of Ad-hoc de-briefs as & when required.
Daily download of handheld scanners ensuring the condition of the any faults are reported.
All returns are coded correctly.
Completion of Ad-hoc vehicle audits.
POD & address data entry.
Additional information on this role
This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.
Competitive rates of pay
Holidays : 20 days + bank holidays
Pension, Life Assurance, full uniform and other additional benefits
Excellent opportunities for career progression and more!!
We look forward to hearing from you!