Senior Consultant, Communications & Engagement – People Advisory Services
Ernst & Young Global Limited
Manchester, GB
4d ago

People Advisory Services (PAS) harnesses the collective power of our Human Capital capability in an integrated sub-service line.

With an enhanced set of joint people capabilities, we provide our clients with an effective and efficient set of integrated services and offerings solving their most pertinent people-

related business challenges. Driven by our focused insight and innovation, PAS is best positioned to respond to the scale and complexity of how and where our clients work globally, making us the trusted advisor of choice to our clients and creating more opportunities for our people.

PAS is broad and represents capabilities and offerings that support our client’s transformational and transactional agendas, management of evolving workforces, changing role of HR in support of business strategy and the strategic deployment of talent.

Communications and Engagement Communications and Engagement (C&E) is a distinct practice and skillset within our business change offer in PAS (Performance).

It is a growth area with untapped potential to become an integral part of many PAS and Advisory client engagements. EY’s C&E team in PAS is a diverse group of expert practitioners who collaborate to deliver targeted communications solutions to engage employees and stakeholders through times of transformational change.

They are a client facing team who have cross-sector experience reaching different employee groups across complex, global environments.

Our clients come from all sectors and value the insights we bring about how they can design and deliver communications strategies that connect employees and external stakeholders to their change agenda.

Every programme faces an election campaign’ it must win and communications and engagement activities make this possible, helping the business engage employees with a powerful narrative and support them in being ready to accept change.

Communications & Engagement is a real differentiator that adds value, generates revenue and promotes our brand. It has been identified as an area of growth as clients increasingly require advice on how to effectively engage employees using a broad range of solutions during periods of transformation.

Your key responsibilities : In this role, your responsibilities will include core consulting and programme within communications & engagement, project management activities will also include :

  • Contribute to the delivery of projects and programmes to meet and exceed client expectations
  • Be able to analyse problems and to deliver insightful, practical and sustainable solutions
  • Contribute to the development of a culture service, engagement offering and people strategies
  • Identify and innovate ways to expand our PAS service offerings to clients, to positively impact current engagements
  • Take a practical approach to solving issues and gaining client agreement
  • Take ownership for initiatives to promote inclusive and collaborative working within client engagements and within the wider PAS community
  • Ability to identify and build new opportunities and client relationships
  • Good insight of the market and consulting purchasing trend
  • Assist with the integration and inclusion of new team members
  • Be up to date with key technical and functional skills, and with industry, business and leadership skills & knowledge -
  • and share this expertise with others

  • Reinforces our values, through day to day behaviour and challenge disrespectful behaviour
  • Skills and attributes for success

  • Be professional, quickly establishing personal credibility and demonstrating expertise
  • Have strong personal impact and resilience, and be able to influence and persuade clients and stakeholders to gain support for major changes and key decisions
  • Take a practical approach to solving issues and gaining client agreement
  • Be able to analyse complex problems and to deliver insightful, practical and sustainable solutions.
  • Be skilled in facilitating and encouraging collaboration amongst team members, and is capable of motivating teams to maximise performance
  • Be confident and effective in recognising and managing potential issues during client assignments
  • To qualify for the role you must have

  • Proven experience in communications from industry and / or agency delivering communications strategy, channels, senior stakeholder engagement in a complex, multi-
  • stakeholder environment

    Ideally, you’ll also have

  • Operational communications experience within a large, complex, multinational organisation is desirable, but not essential
  • No requirement for sector specialisation but strong insight into one or more of the following is desirable : Technology, Government & Public Sector, Infrastructure, Energy, Utilities, Consumer Products & Industrial Products, Media & Entertainment, Financial Services, Healthcare
  • Qualifications such as CIPR, Melcrum or other professional Communications / Public Relations / Internal Communications qualifications would be of interest but are not essential
  • What we look for We have many clients from various sectors talking to us about how can they assess, attract and nurture individual talent engagingly in varying contexts.

    We are looking for individuals who can demonstrate real impact within various areas of PAS for our clients. We require people who can build our service offerings, understand client needs, grow our internal capability and connect effectively across our global PAS to maximise our global knowledge and experience in supporting clients to build their talent pool.

    What working at EY offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance.

    Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-

    being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer :

  • Support and coaching from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you
  • EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.

    While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

    About EY As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world.

    That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better.

    Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

    If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Make your mark.

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