Quality Engineer
International Automotive Components
Elmdon, United Kingdom, United Kingdom
6d ago

Quality Engineer

Role Responsibilities

Responsible for all customer quality and engineering issues, providing pro-active support and response.

Understand customer requirements / expectations in detail communicating with the internal team

ensuring the requirement is fully understood.

Main focal point to the customer / internal / supplier for all quality and engineering issues during the

program life, from initiation to End of Life.

Project manage product quality / engineering requirements through ISIR, capability studies, AAR, etc in

support of NPI, APQP & PPAP.

Define, specify and support the project management, manufacture & introduction of the necessary test

equipment and gauging to satisfy the quality requirements.

Define & optimise the measurement techniques to deliver a stable & capable production process

utilising SPC and support DOE activities when required.

Support design reviews and prototype builds.

Lead team in preparation of Control Plans and support D / PFMEA reviews as appropriate and document

output using the necessary systems defined in NPI, APQP, PPAP, and company / customer procedures.

Support production team training in relation to the customer expectations and quality requirements.

To take responsibility for recording, progressing, responding and closeout of customer concerns utilising

8D or other problem solving techniques as required.

Support Supplier APQP and supplier development and improvement.

Responsible for management and reporting of customer specific KPI's related to Reject PPM and CAR


Conduct Internal and external audits.

Support Launch as appropriate through PPIR reports, Interim PSW and alerts.

Monitor warranty acceptance rates and maintain response to pallets within identified timing

  • Conduct negotiations to correct warranty billing
  • Manage open warranty projects and maintain zero aged open current model projects
  • Preferred Education & Experiences to fulfill role (essential & desirable)

    Proven experience in Quality Engineering in Automotive 1st Tier

    Degree, HND, HNC, IQA or equivalent

    Previous plastics experience preferred

    Ideally exposure to Jaguar and Landrover

    Experience of customer and automotive industry systems and procedures including

    IATF16949, ISO9001, APQP, PPAP etc.

    Strong customer focus

    Analytical with excellent problem solving skills

    Good influencing and negotiation skills


    Based in IAC Elmdon plant, Birmingham.

    Reporting to Quality Manager.

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