Retail Programmes Manager
Hethel, UK
6d ago
  • Duties / Responsibilities (Including Objectives of the role) : Management of all retail customer finance offers presented by dealers worldwide;
  • management of relationships with leasing partners, residual value data companies, rental companies and retail finance providers.

    Establishment of Approved Used programme and extended warranty proposition worldwide. This position offers the opportunity to design, deliver and implement a series of new and enhanced retail offers for dealers and customers.

    As a brand new role this will give the successful candidate the opportunity to expand Lotus knowledge and create a unique retail proposition for the brand.

    Implement and develop retail finance, leasing, contract hire, and warranty products for new and pre-owned Lotus products worldwide This will include the management of existing finance partnerships and the sourcing and establishment of new partners suitable for brand expansion Implement retail offer programmes tailored by market and model Collaborate with heads of departments to ensure all requirements for training are met.

    Create a New Dealer On-boarding process Establish and manage Approved Used Car programme with all relevant benefits - service programme, extended warranty, insurance programme and finance offers Liaise with training department to ensure dealer finance and warranty training Tailor finance programmes per market, model, and local legislation Review and develop all current warranty and finance provision Ensure budgets are maintained and re-

    charge to internal departments and dealer network is timely. Maintain and manage all warranty programmes for both Sales and Aftersales Qualifications and Experience (Essential & Desirable criteria) Essential Criteria : Degree Education Experience in creating, developing and managing multi faceted learning and development programmes Knowledge of Online learning Excellent Motor Industry and car retailing experience Knowledge of retail and banking finance models Self motivated and fast paced E A Retail Finance and Insurance, at car manufacturer or dealer level Able to influence and negotiate at the highest level with companies worldwide An thorough understanding of how the car industry and car retailing operates Strong project management skills Passionate about car retail

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