Reporting into the Location Manager responsibilities will include :
Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.
Required knowledge & experience :
Customer service NVQ2 would be advantageous.
Previous cleaning experience and knowledge is desirable.
Use of cleaning products in a safe manner.
Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).
Required skills :
Well organized with good time management skills.
Strong interpersonal and empathy skills and a friendly personality.
Able to work individually and as part of a team.
Ability to prioritise and plan around customer needs.
Silver Court in East Grinstead is home to well trained and helpful staff with rooms for up to 42 residents. At Anchor, we pride ourselves in providing 24-
hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.
As England’s largest not-for-profit provider of care and housing for older people, we’re able to negotiate great deals and benefits for our people.
Here are just a few of the things you’ll get when you work with Anchor.
Anchor shopping discounts
Pension plan (4% employee, 4% employer contribution)
On the job training (level 2 Health and Social Care) enhanced pay rate once completion of above qualification
Double time payment on select Bank Holidays