RED is an award-winning building services design consultancy. We are looking for an experienced Office Manager / Front of House to join our London office, working within a friendly, fast-paced and creative working environment.
With at least 3 years’ previous receptionist experience in a corporate environment, the ideal candidate will possess excellent organisational, office, and front of house receptionist skills and the ability to proactively work to deadlines.
In addition, the ideal candidate will have advanced Microsoft Office skills, with experience of providing receptionist / front of house meet-and-greet services to clients.
To manage our client facing services daily and to perform a variety of administrative and clerical tasks, supporting the wider Admin Team
Assisting with the smooth running of projects office processes
Office Management Role
Provide an exceptional meet and greet service at all times, proactively welcoming visitors, and clients
Manage the meeting room and desk booking systems and process requests efficiently and professionally
Organise, set up and clear refreshments / catering when requested
Perform regular meeting room and waiting area checks throughout the day
Handle all incoming telephone calls / enquiries promptly giving a warm, courteous welcome and using the agreed salutation.
Take messages and forward in a timely manner where appropriate
Manage the office in a manner that maintains an effective, efficient, and professional working environment
Represent RED at meetings with landlord and managing agent as required
Participate in reviews of potential new office locations to comment on suitability for accommodating RED office management processes
SharePoint Champion for the local office
Organising local office events i.e., lunches, dinners, external events, charity events
Act as local office COVID coordinator to ensure due process is followed, working closely with the H&S team and other office managers i.
e., process for COVID incident, monitoring anti-bac stands etc
Act as first point of contact for all office related issues i.e., maintenance, repairs, liaison with landlord, office alarms, pest control etc. Track and close out
Management of office cleaning contract
Management and organisation of CPD Seminars and organisation of refreshments and catering as appropriate, update training log
Book couriers and receive packages for distribution
Reproduction of letters, reports, minutes, and timely processing of general correspondence
Ordering office furniture, IT equipment and stationery for the Office
Take delegated responsibility for making domestic and international travel arrangements, preparation of itineraries and insurance documentation for engineering staff
Delegated overflow admin support as required from sector admin teams
Managing end to end processes such as Approved Suppliers
Administration of holiday entitlement for local team
Managing office welfare facilities kitchen, consumables, catering, stationery etc
Supporting conference and client event management activities
Organising and storing paperwork, documents, and computer-based information
Dealing with incoming email and post / scanning documents
Conduct office inductions for all new starters
Reconcile monthly corporate credit card activity on a monthly basis
Support Ethics and Risk compliance processes and preparation of necessary paperwork
Support project QA compliance and document filing
Maintaining and updating of Contact Relationship Management Database (CRM)
Acting as key point of contact for local H&S matters pertaining to the office including ensuring compliance of risk assessments, PPE, fire alarms, etc
Ensure office visit and COVID self-certification forms have been completed and log updated
Managing the support Inboxes and handing correspondence to all emails
Minimum 3 years’ previous Office Management Experience
Previous experience working within an international organisation preferable, desirably within a consultancy environment
Proven experience of fostering a good office environment while closely working with counterparts in other office locations
Fire Marshall trained desirable (training will be provided)
First Aid trained desirable (training will be provided)
Trustworthy, with a mature approach to tasks and the ability to maintain confidential information
Possess exemplary time management, multi-tasking, detail-oriented and organisational skills while able to work independently
Pragmatic and flexible approach to tasks
Competent in research aspects and presenting findings
Adept at problem-solving, including being able to identify issues and resolve in a timely manner
Ability to prioritise own workload
Accuracy / excellent attention to detail
Hour’s flexibility (able to carry out overtime at short notice)
Excellent interpersonal and communication skills both written and oral
Proven experience of operating in a structured and process orientated environment
Ability to delegate to junior staff members
Ability to work to tight deadlines
Ability to communicate clearly, both written and orally
Salary is commensurate with experience.
Our people work in friendly teams, we offer a comprehensive benefits package and are an equal opportunities employer.
The role will ideally suit UK nationals as we are unable to offer sponsorship at the present time.
Interested applicants may send their resume to careers red-eng.com
NO AGENTS PLEASE.