Director, Healthcare, Deloitte Digital, Consulting
London, GB
6d ago

Part Creative. Part Business. Part Technology. One hundred per cent digital. At Deloitte Digital, we connect creativity with technology for business.

Bringing empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society.

We’re a new type of creative digital consultancy that connects strategy, design and tech to identify where businesses need to be, then get them there quickly.

Our Deloitte Digital team works with government and public sector bodies across Local and Central Government, Transport, Health, Security & Justice and Defence.

  • This role is specifically focused on developing our business with clients in the public healthcare sector. Our clients turn to us to help them realise the potential of digital;
  • to transform the way that they work and digitise their offering; and to innovate and make strategic operational decisions.

    Want to help us shape the future? We’re looking for experienced people from a consulting, design, tech or business background who can show our clients what’s next, then work with our mixed-discipline teams to make it real.

    As part of our Consultancy practice, your career with Deloitte Digital can take multiple paths. Including : customer and channel strategy, customer experience design, designing new service capabilities and operations, mobile, online and contact centre technology solutions, and related technology and operational change programmes.

    We embrace the strengths of diverse talent within our team. You may have a brilliant mind, be a confident communicator or a nerd for all things digital, or you may have an impeccable business instinct, a collaborative outlook and a flair for big ideas.

    We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients.

    If this opportunity is of interest to you with some flexibility, please do discuss with us.

    Are you looking to return to the workplace after an extended career break?

    For this role we can offer coaching and support designed for returners to refresh your knowledge and skills and help your transition back into the workplace after a career break of 2 years or more.

    If this is relevant for you, just let your recruiter know when you make your application.

    Your role

    We’re expanding fast, so we’re looking for people who are leaders, by which we mean natural initiative-takers who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity or culture.

    You will work with outstanding digital talent across disciplines to innovate and create great solutions for iconic clients.

    Specific responsibilities for this role are :

  • Using your understanding of the digital healthcare market to create compelling solutions across the health and social care ecosystem, bringing the best of Deloitte’s capabilities to bear
  • Having a senior role in the development of our business for healthcare solutions, including tendering for new contracts and building relationships that help us secure work
  • Leading the delivery of digital transformation solutions in healthcare, with enough technical know-how that you can take some responsibility for projects that include technology build
  • Working with senior clients, and the innovative supplier market, to deliver transformational change from trends such as paperless’ healthcare and the digital healthcare supply chain
  • Being a thought leader on trends and technologies that are driving the digitisation of healthcare, including areas such as the use of AI in diagnoses, smart hospitals and diagnostic wearables
  • Being a leader within our healthcare team, and our wider government & public sector team, acting as a role model for others and taking part in supporting our people to have successful careers
  • Managing diverse teams within an inclusive team culture where people are recognised for their contribution
  • Maintaining an awareness of the way that public healthcare is delivered in the United Kingdom, a passion for improving outcomes for patients, and excitement about how Deloitte can innovate to achieve this
  • Your work, your choice

    At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients.

    Please speak to your recruiter about the working pattern that works best for you.

    Location :

    Through our studios spread across the globe, we help our clients imagine, deliver and run the future, through from customer research right through to implementation. And we love doing it.

    Ideally we’d be looking for the successful applicant to be based in either in London or Manchester

    Work pattern :

    This is a permanent contract opportunity. The role can be worked on a full-time or part-time basis, although we expect a minimum of four days per week (80% presence) to be necessary.

    Your professional experience

    Overall, you’re an ideas person and problem solver as well as a hands-on doer that’s important. You know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives.

    If you have an interesting or unusual mix of skills yourself, even better.


  • Experience in a senior role within a technology-focused organisation that serves the healthcare sector
  • Experience and success in the sales cycle of technology consultancy work into the public sector
  • Technology know-how developed from hands-on roles in modern technology delivery such as systems development, architecture, product ownership or IT delivery management
  • Experience forming successful teams to deliver technology solutions, and supporting team members with career development
  • Desirable

  • Recent experience of working with national public health bodies such as NHS England, NHS Digital, Public Health England or others
  • Thought leadership in the areas of digital transformation within the public sector and / or healthcare sector
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