Ensuring that the team comply with legal standards and company procedures at all times.
Ensuring that your team are fully trained in cash handling to minimise losses
Controlling debt and recover overdue or failed payments from customers
Maintaining accurate and timely payroll records.
Engaging with customers to prevent or resolve customer issues and complaints, utilising their feedback to improve customer service and satisfaction
Liaising with other department Supervisors to monitor orders for delivery
Managing a team of customer focused individuals throughout reception and checkout area
You will need
To be successful in this role your skills and experience will include :
Passionate about providing exceptional customer service
Flexible, adaptable and enjoys working with, as well as managing a team
An excellent communicator and have some experience in supervising or managing a team.
Practical experience in the retail trade
Whats in it for you
Give As You Earn Scheme
Free eye tests and subsidised eye care
A commitment to your career development
Discounted shopping in both Tesco and Booker stores
Deals & Discounts through Tesco including Tesco Mobile and Tesco Bank
Deals & Discounts through many other external businesses
Free on-site parking