Reporting to the Business Manager, you will be focused on ensuring all customers are met to provide a consistent approach to our sales process, with a focus upon the customer being given a full 360 sales approach.
You will be responsible for optimising the profitability of the Retail Centre whilst maintaining excellent customer relations.
Within this remit, you will be responsible for ensuring the effective use of Inchcape sales processes and effective enquiry management, taking your customers on a journey from initial welcome through to negotiation and close.
We want you to naturally and curiously interact with our customers in the showroom, to deliver a great customer experience, ensuring that customer’s needs are thoroughly and accurately qualified, with their demands and needs are fully explored in order that we can recommend any appropriate add on products that meet their requirements, making sure that all customers are referred to the F&I leader.
The Ideal Candidate