Quality & Compliance Director
CBRE
Leeds, England, United Kingdom
5d ago

Location(s) Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Brighton - England - United Kingdom of Great Britain and Northern Ireland, Bristol - England - United Kingdom of Great Britain and Northern Ireland, Cardiff - Wales - United Kingdom of Great Britain and Northern Ireland, Glasgow - Scotland - United Kingdom of Great Britain and Northern Ireland, Leeds - England - United Kingdom of Great Britain and Northern Ireland, Liverpool - England - United Kingdom of Great Britain and Northern Ireland, London - England - United Kingdom of Great Britain and Northern Ireland, Manchester - England - United Kingdom of Great Britain and Northern Ireland The purpose of this position is to lead the CBRE Quality Representatives staff on large scoped client accounts (may include multiple accounts / clients).

Alternatively, this role may lead corporate CBRE (not assigned to any account) QA departments facilitating the company QA and Compliance objectives and how those objectives are cascaded to client accounts.

This role manages the staff that is responsible for the creation, implementation, and routine maintenance, of CBRE and / or the client's Quality Management System(QMS).

  • This role is responsible for the delivery of all quality and compliance deliverables for regulated and non-regulated services provided to the client;
  • per the master service agreement, Quality agreement, and any local service level agreements. Duties & Responsibilities :

  • Responsible for all contractual agreement aspects (MSA, QA, SLA) where regulated GxP quality and / or quality of service provided is stipulated.
  • Ensures that CBRE is appropriately staffed to achieve the quality deliverables committed in those contracts.

  • Evaluates, selects, implements, and actualizes best practices across the client portfolio. Researches, creates, and aligns quality initiatives with current regulatory bodies requirements as a function of the scope of work CBRE provides the client.
  • Oversees the staff responsible for the CBRE quality & compliance program and / or the client's compliance program. Attends Quality Forum monthly meetings to provide in-depth explanations for monthly reports and department metrics.
  • Leads and participates in continuous improvement objects for both CBRE and the client.

  • Interfaces, partners, and interacts with both CBRE and the clients' leadership teams. Appropriately communicates quality and compliance initiatives and / or issues across the functional areas impacted.
  • Responsible for reporting Compliance (among other quality and business metrics) status to the client during review meetings.

    Appropriately escalates and notifies CBRE and client management of quality and compliance issues.

  • Oversees the staff responsible for the inspection readiness program for the site. Depending on staffing strategy, may have responsibility to lead audits as well as serve as the primary quality representative for CBRE operations during external agency or client audits.
  • Is accountable to the client and / or agency for audit observations and the associated corrective measures.

  • Oversees the staff responsible for the vendor management program for the site. Ensures GxP compliance and qualification of all regulated service vendors.
  • Manages the staff(s) assigned to the Quality & Compliance Department (may involve multiple client accounts and staffs).
  • Author and negotiate terms of Quality Agreements with clients and vendors.
  • Oversee vendor management program and qualify GxP vendors, as needed.
  • Investigates deviations / events, issues and manages Corrective / Preventative Actions. Participates in creation and management of changes.
  • Education & Experience :

  • A qualification in Biology, Microbiology, Chemistry, or Engineering; or equivalent related work experience.
  • Extensive experience in a pharmaceutical research / manufacturing quality organization. Previous departmental experience required
  • FDA, ISO, or similar quality assurance audit related certification preferred
  • Ability to forecast and prepare budgets. Conducts financial / business analysis including the preparation of reports.
  • Previous experience with SAP, Trackwise, Regulus, and / or CMMS systems.
  • Well versed with Quality and Compliance management systems within Life Science Environment
  • Quality auditing experience preferred.
  • About CBRE Global Workplace Solutions : As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.

    Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services.

    Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

    CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices).

    CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune’s Most Admired Companies for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year.

    Its shares trade on the New York Stock Exchange under the symbol CBRE. Application Process : Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

    Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

    No agencies please.Please note : the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

    GWSEMEA CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance.

    Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions.

    Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform.

    CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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