Contact Centre Advisor – Customer Service & Telesales.
Red Flag Recruitment
Brighton United Kingdom
4d ago

Contact Centre Advisor Customer Service & Telesales. This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business our customers.

Giving them fantastic customer care and making them feel good, and we think that’s a great opportunity. About you : . You will have excellent communication skills coupled with a helpful, professional approach to customer service.

You will preferably, although not essentially, have experience of working in a contact / call centre environment or have previous phone-

based customer support experience. The ability to recognise and prioritise certain issues is also a key as is the ability to handling customer complaints sensitively and efficiently.

Applicants need to be computer-literate, although training in specific company software will be given. A good level of stress tolerance and resilience is helpful, as well as good listening, organisational and problem-

solving skills. The role : . As a telephone agent for our company, you will be on the front line for assisting existing customers for a wide-

range of technical issues. The position will also include sales, providing information about the latest products and services and responding to customer complaints.

This is a permanent, full-time based role, with potential candidates ideally being able to work between the hours of 11.

00am-8.00pm Monday-Friday, as well as some weekends. Salary : . Competitive starting salary of £19,300, rising to £21,000 after a successful probation period.

Up to £5,000 per annum in bonuses. If you think this is something you might be interested in, please apply below!.

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