Restaurant Manager, The Pompadour
Waldorf Astoria Hotels & Resorts
Edinburgh, UK, Great Britain
3d ago

What will I be doing?

As Restaurant Manager at The Pompadour you are responsible for overseeing your department to deliver an excellent Guest and Team Member experience in accordance with the True Waldorf Service Standards.

  • You will be the face of the outlet, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience
  • Welcome guests in a polite and friendly manner, consistently demonstrating great customer service
  • Up-sell with latest departmental incentives
  • As Restaurant Manager, you will work 5 days per week, including, but not always, weekends and bank holiday
  • Manage service to consistently meet standards as defined by the hotel and Waldorf Astoria brand standards
  • Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
  • Ensure Team Members maximize all sales opportunities
  • Accurately manage all transactions during service
  • Monitor Team Member schedules, stock, and wastage levels
  • What are we looking for?

  • Passion and willingness to learn
  • Positive attitude and someone who makes our guests smile
  • Genuinely friendly and caring
  • Enjoys working as part of a team
  • Ambitious and hard working
  • Good communication and excellent grooming standards
  • Previous experience in organizing restaurant service in a luxury environment
  • Experience in managing teams
  • Ability to demonstrate delegation skills
  • Flexibility to respond quickly and positively to a range of work situations
  • A passion for developing others to be part of a winning team
  • Apply
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