The Implementation Consultant will help to increase customer satisfaction by delivering high-quality consulting services on time and on budget.
The successful Implementation Consultant will also work with the technical architects to implement and deploy leading edge technologies to our customer base.
As part of the Implementation Consultant’s role, you will effectively estimate the effort required to deliver results and to correctly set customer expectations.
Main Duties and Responsibilities :
Increase customer satisfaction by delivering high-quality consulting services on time and on budget.
Work with the technical architects to implement and deploy leading edge technologies to our customer base.
Identify opportunities to develop solutions for customers.
Assist in the delivery of successful leading edge proof of concept and early adopter projects.
Proactively transfer product skills and knowledge to customers as part of the project engagement process.
Experience and Knowledge :
Large user migrations
Knowledge of Microsoft Lync / Skype for Business
Knowledge of Azure desirable
Windows Server and Windows Operating Systems
Active Directory experience
Education and Qualifications, one or more of the following :
Microsoft qualifications, MCSE or higher
Interpersonal Skills :
Ability to work in a fast paced environment and to work to meet targets.
Excellent customer facing and telephone skills.
Effective communications and interpersonal skills including the ability to write clear and concise documentation.
Good decision making and problem solving skills.
Ability to identify, develop and implement innovative and flexible approaches to support delivery.
A high level of self-motivation together with a willingness to learn new skills.
A full driving licence preferably clean
£350 £450 a day