Business Support Specialist
Willis Towers Watson
London, England, United Kingdom
5d ago

The Role This position is a 12 month Fixed Term Contract based in our London office. People

  • Provide day to day support to the Manager Research team locally and globally
  • Demonstrate natural ease and effectiveness when dealing with clients / colleagues / fund managers at all levels
  • Build effective relationships internally and interact with the wider Investment team to support queries addressed to the team
  • Assisting other members of the wider administrative team as and when required
  • Ensure continuous team audit compliance and adherence to required controls
  • Be able to work comfortably in a flexible and agile working environment with a large team and successfully interact with other business areas as required
  • Clients

  • Build strong relationships internally and with client representatives
  • Co-ordination of client, research and internal meetings, checking attendee availability, booking rooms and equipment, arranging video and telephone conference calls
  • Request documents from fund managers to allow the team to prepare for research meetings, filing and maintaining accurate records and follow-up where required
  • Use of client information systems for the preparation of reports for client and other meetings
  • Excellence

  • Delivering support that meets or exceeds expectations
  • Diary management : proactively maintaining busy diaries scheduling meetings in multiple time zones. Checking ahead to make sure all details have been arranged / confirmed in good time.
  • Travel : Arrange domestic and global travel arrangements including visas, accommodation, management of travel profiles and preparing complex itineraries when required
  • Event Management : Organise internal workshops, summits and events
  • To provide additional administrative support including timesheet management, expense claims, drafting documents, take accurate messages where appropriate, prepare and distribute papers for internal and external meetings and assist in any other administrative related
  • Preparing PowerPoint presentations for internal and external conferences and seminars
  • Ensure that documents conform to housestyle
  • The Requirements

  • Excellent one to one and team administrative skills including intermediate knowledge of MS Word, Excel, PowerPoint and Outlook.
  • Database experience is essential as well as a good working knowledge of video / audio conference calls
  • Ability to organise and prioritise to successfully meet deadlines, often at short notice
  • To be proactive and possess the tenacity to effectively support the senior team members
  • To be able to work alone and make justified decisions on behalf of the senior team members
  • Flexible, adaptable and a good team player with excellent people skills
  • Comfortable following systems and processes, and working together with internal and external administrators
  • Adaptable to changing systems and internal processes
  • Highly organised, monitoring and managing multiple tasks with the ability to work systematically and methodically
  • Excellent oral and written communication skills
  • Equal Opportunity Employer

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