What you'll do
Acting as an inspirational leader, inspiring customer loyalty and coaching the team to be the best they can be. This isn’t your average retail role.
It’s much more than just a store job. Of course, you’ll serve customers, but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves.
And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Supporting. Whether you’re deputising for the Store Manager in their absence or supporting them in achieving and exceeding targets.
Leading. Coaching, motivating and engaging the team creating a great place to work where engagement is key.
Mucking in. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
Delivering great service. Providing a great customer experience with a smile on your face no matter how busy you are.
Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What you'll bring
Knowledge. Use all you know about Retail and your understanding of leading a team to deliver great results.
Hard work and passion. Be dedicated to leading a team to deliver superb customer service and amazing results.
A love of team work. Be happy to muck in and get your hands dirty.
A positive attitude. Make sure that our customers have a great experience while in our branch keeping the team motivated in the face of adversity.
Flexibility. Be there when we need you, be open to change and additional responsibility.
Yourself. Bring your whole self to work and let your true personality shine through.
What you'll get
You’ll find every opportunity to be yourself and to bring your personality and potential to work. Wherever you join us, you’ll also find some of the most secure opportunities in retail and so many more opportunities to take your career in retail wherever you want up the ladder or across the business.
And because we want to do our best for you, you’ll be supported all the way with training, development and benefits that are some of the best in retail.
Toolstation. The story so far.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies. Backed by Travis Perkins plc, our freedom to operate as a nimble, entrepreneurial business means we’re now well established and have even bigger plans.
The trade, home improvers and self-builders all trust us to deliver a lot more than tools. So, our colleagues in our Head Office and Contact Centre in Bridgwater, at our Distribution Centres in Bridgwater, Middleton, Redditch and Daventry, and in our network of over 450 branches throughout the UK, work together to get the job done.
And with plans to open another 60 branches this year, we always have opportunities for great retail professionals who want to grow with us.