Essential requirements
You must :
Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based
All Documentation required by any Local / Regional / National certifying or Governing bodies in which to operate legally within you units country
Have a up to date / active bank account in your own name
Be able to converse fluently in English and the native language of the country in which your Unit Operates
Where live in accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit
Main responsibilities
Providing a brilliant experience for our customers
Deliver excellent customer service, at all times
Serve and present beverages, quickly and efficiently, meeting our standards and specs
Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times
Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience
Contribute towards creating an epic party atmosphere during any time of the day
Make customers aware of offers on our great food and drink range
Check back regularly during food service to ensure customer satisfaction.
Learn the skill sets of up-selling and practice them on every sale you make
Provide fast, friendly and charismatic table service
Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety
Maintaining Controls and Standards
Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager
Always adhere to all company policies and procedures.
Always adhere to local liecencing laws regarding responsible and correct service of alcohol
Maintain excellent knowledge of all company and site specific Health and Safety procedures.
Contributing ideas to help develop an innovate business.
Be involved and contribute at team meetings
Carry out instructions given by the management team and head office
Development
Maintain personal knowledge by completing in-house training within the given timelines
Engage with your line manager at all times about your own personal and professional development and how Beds and Bars can assist.
Basic Job Requirements :
A competent level of English language skills.
An EU or UK passport or a valid UK working visa with a minimum of 6-months remaining.
An easy going outlook on life with an enthusiastic and driven approach to customer service.