Summary : The Senior Project Manager oversees the execution of eDiscovery engagements and is ultimately responsible for the quality and timeliness of each project.
The Senior Project Manager builds relationships with clients, learns each client’s technical specifications, and advises on best practices when appropriate.
Senior Project Managers also identify potential project problem areas and resolves those problems before and as they arrive.
Position responsibilities :
Responsible for the execution of Relativity projects
Oversee full life cycle of projects according to client parameters
Track delivery schedules, ensuring proper quality assurance, and manage changes in work scope
Communicate with clients and proactively offer solutions that improve their workflow
Answer client questions about Relativity / / perform application functions meet clients’ needs & objectives.
Monitor multiple projects ensuring deadlines are met
Execute document disclosures with Relativity and LAW
Design custom event handlers and Relativity Scripts to improve workflow
Work closely with production staff ensuring proper allocation of resources based on client deadlines and priorities
Serve as a liaison between the production staff, and the client during the life cycle of a project
Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action
Ensure jobs are completed according to client, and industry standards, and that job specifications and deadlines are met
Assist in closing new business by attending client meetings with sales teams
Perform other special projects or duties when required
Delegation of task to junior members of PM / Hosting teams specifically for their development.
Participate in process improvement & development initiatives
What we offer :
Competitive compensation + quarterly bonus
Brand new offices in the Square Mile
Entrepreneurial culture High performers are recognized and rewarded
Fantastic growth potential
Casual work environment with the industry’s top performers
In-office foosball and table tennis tables
An overwhelming preference for promoting internally (this is our first external hire for a senior role in the EU)
What we require :
Bachelor’s (2.1) or relevant experience
Experience with Relativity is a must
Minimum 3 years of eDiscovery project management experience required; vendor preferred
Working knowledge of operations - including processing; imaging; printing; coding
Deep experience with Analytics expect a minimum of 4 TAR projects and threading expertise
Above average knowledge of MS office (particularly excel)
Customer service orientation
Communicating complex concepts in clear concise ways
A high-level problem solver
Desired skills :
Knowledge of SQL and / or Visual Basic
RCA certification / / Analytics certification.
Fluency in a 2nd language