What will you be doing?
Providing end to end dedicated and robust specialist KYC expertise throughout the onboarding and refresh process
Taking ownership for maintaining a high standard of accuracy during all stages of the client review, working towards right first time objectives
Assisting the relationship team by providing direct client & EDD contact throughout all stages, acting as a principal point of contact
Using communication skills to explain the reasons for our KYC requirements, managing expectations regarding processing times & delivering great Client experience
Working closely with other KYC managers to assist KYC leadership in delivering an outstanding performance across the team, demonstrating excellent behaviours
Contributing to a positive, supporting and proactive working culture by sharing knowledge and expertise both locally and globally
Assisting the relationship team by providing direct client contact throughout all stages of the KYC team’s processes to enhance speed of client delivery received
What we’re looking for :
Excellent communication skills, across all platforms, with the ability to flex styles to the needs of different colleagues, stakeholder, and clients
Exceptional level of time management skills to be able to proactively manage workload effectively to complete complex and high priority tasks within target timescales
Solid stakeholder management skills and experience of working with key stakeholder
Knowledge, understanding and experience of the importance of KYC to the bank through the various lenses, i.e. risk and regulation
Skills that will help you in the role :
Good command of one of the following languages : German, French, Arabic, Italian, Spanish, Dutch, Portuguese
End-to-end KYC knowledge and experience
Knowledge of Corporate Banking
Specialist knowledge, understanding and experience in reviewing company structure, organisations and ownership
Where will you be working?
Northampton was the birthplace of Barclaycard in 1966 and we've been based in Pavilion Drive since the building opened in 1997.
We purchased the building from the landlord in early 2018 as a sign of our commitment to investment in Northampton. Plans to further develop this Campus-style location are under way to allow for a real collaborative work environment.
Based just off the A45 it is easily accessible by both car and bus routes.