Experience Expert, John Lewis
Mulberry England
Cheadle, UK
6d ago

To be an Experience Expert you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer.

You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry.

What we need from you : You will always be customer focused : - You will develop and maintain key customer relationships using instore CRM tools to support you.

  • You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.
  • You will be responsible : - You will be curious about the business and willing to share your ideas.- You will enjoy working as part of a team and nurture relationships with your colleagues.

  • You will deliver operational excellence showing respect and consideration for people, product and your environment.You are : - Confident- Engaging- Versatile- Curious- In love with fashion!What we will do for you : - Competitive basic salary- Bonus- An enviable staff discount and exclusive access to staff sales- Pension Contributions & Life Assurance- Training and opportunities to develop
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