About Us :
Appirio, a Wipro Company helps customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking andunmatched cloud experience.
We create actionable strategies that deliver results quickly, and help organizations adapt to a new experience-driven era.
We deliver results quickly by harnessing the power of thousands of pre-built solution accelerators. Appirio is a trusted partner to some of the world’s largest brands, including YP, Cardinal Health, Coca-Cola, eBay, Facebook, Home Depot, Sony PlayStation, Moen, and IBM.
Brief Summary of Role :
Appirio Functional Solutions Architect are tasked with facilitating requirements development sessions to gain an understanding of our customer's current state processes and technology in the CRM space, and supporting implementation work that follows.
The FSA will elicit current state pain points and uncover gaps in CRM best practices. From the session output, the FSA will lead design, with the delivery team, for a future state solution and be responsible for its approval and decomposition into user stories.
When appropriate, they will also produce more detailed supporting materials such as business cases, business process diagrams, wireframes and other context diagrams.
As a Certified SalesforceVlocityConsultant, the Appirio FSA should efficiently synthesize both technical and business information and present implementation needs and options confidently.
The FSA presents complex information equally well to a level audience or a developer community. The FSA has hands on experience implementing Safesforce.
com functionality and can act as a knowledgeable liaison between technical teams, testing teams and business stakeholders during the implementation phase.
Strong understanding of Salesforces capabilities and limitations and can clearly communicate those to customers. Lead discovery workshops, which includes the facilitation of large audiences, solution presentations, and prototype demonstrations.
Strong presenter to C Suite level audiences as well as technical teams.
Education and Required Experience :
We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.