Product Application Engineer
Saint Albans, England
21h ago

Within Ocado Group sits Platform Implementation, whose mission is to orchestrate the implementation of Ocado’s platforms globally’.

This department focuses on the full programme management life cycle of the implementation of our highly automated, multi-million pound Customer Fulfilment Centres (CFCs) - from pre-deal, through to the design, construction, installation, testing and go-live’ phases (with all the process and portfolio management in between).

This department is instrumental in ensuring we deliver these CFCs on time, to budget, and to the specific requirements of each client.

The Product Engineering team within the Product Application Engineering department in Platform Implementation offers in-depth engineering subject matter expertise across OSP products - applying and configuring products to specific site designs, leading on resolving product issues, acting as central support for localisation and regional compliance, as well as collaborating with wider teams on new product introduction.

We're looking for a Product Engineering Specialist to join the team, to take engineering ownership of released products from our development team.

This position carries out the applications and configuration engineering of all OSP products for our new build CFCs, needing extremely strong, in-depth technical product knowledge in order to support wider teams during the design, manufacture and install phases of a CFC project.

This role is also responsible for providing ongoing support to Engineering Operations teams - resolving engineering issues as well as providing valuable lessons learnt for future developments.

Please note, this role is based at our Head Office in Hatfield, UK & international travel may be required. We're also happy to talk flexible working with you.

What will you be doing?...

  • Carrying out the configuration and application engineering detail
  • Supporting Construction & Installation with installation expertise, ensuring best practice is followed and understood and product engineering challenges are resolved
  • Identifying and managing the resolution of engineering change requests and product improvements, taking full accountability and responsibility for changes on released products
  • Reviewing, maintaining and communicating related product technical documentation
  • Providing engineering product support, especially during design, installation & commissioning phases
  • Proactively supporting Engineering Supply Chain with engineering detail, including acceptance testing, and order specification
  • Working closely with our Product Development colleagues to receive new products and developments, being actively engaged during development and NPI phases to ensure successful handover of product
  • Working to and following all CDM guidance, both external and internal
  • Ensuring product and process quality is maintained
  • About you...

  • Project Engineering - demonstrable experience & success
  • Field Installation of products and / or systems
  • Excellent technical and practical competence relating to automation and general engineering
  • Experience of projects and products in manufacturing, automotive, airports, FMCG distribution or similar field
  • Acceptance Testing
  • Able to deliver projects on time and within approved budgets
  • IT literate, proficient with Microsoft Office and / or Google Suite and comfortable using CAD packages.
  • Aptitude to debate detail (both technical and commercial) with both internal and external parties
  • Commercially aware and consider cost impacts on decisions and proposals
  • Able to work in a safe manner at all times and appreciate the implications and requirements of relevant product safety and compliance
  • Appreciation of applicable directives, codes standards etc (eg machinery directive)
  • Technical / Engineering qualification to degree level in a relevant field
  • Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

    For more reasons to apply, please visit :

    About Ocado Group...

    When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re a FTSE 100 business developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

    Transforming an industry means also transforming the way we do business. As we continually develop new technologies and customer propositions, we’re looking for the brightest talents to lead us into the next stage of our evolution : enhancing our capabilities, inspiring our teams and developing new ways of working.

    We are only a 20 minute commute from London King’s Cross and provide a free shuttle bus from Hatfield Station to the office!


    Ocado employee experience is very important to us. As well as keeping a smile on your face with weekly massages, a games room, coffee shop, weekly food samples and an amazing food hall to satisfy your daily breakfast and lunch taste buds.

  • all Ocado employees are offered a benefits package of - 25 days holiday + the option to buy an additional 3 via salary sacrifice, 15% discount on your weekly Ocado shop, pension, share options, discounts on gym memberships and much much more .
  • We are thrilled to welcome applicants from across the world. Please note that unfortunately we are unable to cover the cost of your visa at this time.

    We do cover the relevant company costs for visa sponsorship.

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