Data Specialist - Application Operations
Description du poste
Data Specialist Application Operations
Purpose of role
The Data Specialist’s role is central in the delivery of a quality service to our internal and external customers.
In this role you will be the internal SME responsible for the operational data landscape for the Oracle Retail solution.
You will be working in an environment of over 200 applications, multiple vendors and internal IT teams. This position will form an integral part of the Application Operations team, responsible for technical ownership, support and optimisation of the data flow and platforms.
Data errors are high in the incumbent systems and are difficult to identify and resolve. Oracle Retail brings a level of complexity previously unknown to Primark, so this is a key role to map data flow, to systems, to business process.
In addition, with dual run of legacy systems, there is a higher likelihood of issues occurring. The Data Specialist will operate from an operational run point of view to assure data quality throughout the lifecycle of Primark’s supply chain from ordering to reporting
Working closely with the application support team, specialised business teams and the wider Technology team he / she will be responsible for the maintenance and optimisation of the data landscape across the business.
As a Data Specialist, he / she will provide technical assistance and direction to the wider team, ensuring that all technologies work effectively together.
He / she will maintain the end-to-end architecture constantly looking at ways to improve or optimise.
Specifically, the Data Specialist will be responsible for the following :
Ensure there is a documented Business Data Model which is understood by all technology teams
Work across all technology teams to understand the impact to operations of new and existing data tools, flows and management
Drive the delivery of manageable / auditable data flows for Oracle Retail by working closely with the programme team
Define, implement and optimise operational processes pertaining to the flow and integrity of data across the application landscape
Participate in incident resolution pertaining to your area of expertise
Guidance and governance for vendors, using your technical knowledge and expertise to influence and aid project governance and decision making
Describing the structure, characteristics, behaviour, and other aspects of implementation and data to wider programme stakeholders.
Champion best practice in application data within the organisation
Govern the delivery of services from a data perspective
Partner with the business to ensure data governance standards are adhered to in order to prevent data related incidents
Define data standards to which the delivery teams need to adhere
Ensure data integrity across multiple production and non-production environments
QA delivery of services against defined data standards
Impact assess changes to the data solutions
Attend governance meetings
Responsible for assuring data changes through the change management process
Provide input into the business continuity planning
Provide technical guidance to the wider Technology team to improve the overall effectiveness of the services we deliver including active knowledge sharing
Provide technical leadership and input into the resolution of all data related priority incidents and problems
Manage communication in a pro-active manner with stakeholders who require the technical know-how
Provide technical ownership of the data landscape
Communicate the impact of emerging technologies on the business
Identify innovative solutions that enable optimisation of business process, cost and / or time
Review all RFCs and changes pertaining to the data landscape as part of Primark’s Change Control process
Support technical teams during Incident and Problem management activities
Manage risk identification and risk mitigation strategies associated with the architecture
Key Skills / Requirements
Strong technical background
Excellent communication skills (written and verbal)
Excellent attention to detail
Experience with major programmes including participation in / driving data migration activities
Good understanding of core support processes
Team player with demonstrable ownership of issues and ability to escalate when necessary
Flexibility when it comes to supporting new technologies and a fast learner
Proficient in creating and maintaining documentation with attention to detail
Excellent problem solving skills
Highly motivated and supportive / team player with a strong service ethic
Temps plein / Temps partiel
Data Specialist - Application Operations Primark Application - Reference Number