Customer Care Assistant
McDonald's UK
Hastings, Hastings, East Sussex, United Kingdom
3d ago

Join us and you'll become part of a crew, or a team, that works together

to provide the best customer experience. If you've visited one of our

restaurants before, you’ve probably got some idea of what's involved in working

here. But you might not realise the variety and scope of the role. We want

every McDonald's customer to have a brilliant experience, every time they

visit. That means hot food in a clean and friendly restaurant. As a

Crew Member, you'll make it happen, whether you're preparing food, serving on

the till or being out in the dining areas looking after our customers' needs.

A franchised restaurant is a restaurant operated by a local business person

trading under the McDonald's name. Currently over 80% of our restaurants in the

UK are franchised but from a customer point of view there's no difference. For

employees there will be minor differences between a company and a franchised

restaurant. Please refer to additional information for more details

Position Requirements

Quite simply, you'll be working in our fast moving, high energy

environment and we’re looking for a genuine smile plus an ability to connect

with customers and make them feel valued

Position Attributes

To join us as a Crew Member you’ll need to be confident in approaching

and dealing with diverse groups of people. Friendly, courteous and helpful

behaviour will come naturally to you and you’ll work well as part of a team.

Effective communication skills such as attentive listening, face-to-face verbal

communication and eye contact are a must. You’ll also need to understand the

importance of maintaining high standards of quality and service as well as cleanliness

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