Director
BNP Paribas
Birmingham, ENG, GB
6d ago

Supporting our property management business working across both local and National Client portfolio so as to :

To manage our local Property Management team in Birmingham

Provide an effective estates service in accordance with our clients Contracts

Taking a proactive view of our client’s portfolio identifying opportunities where service can be improved or added value realised.

Ensure that the service provided are in line with our clients Contracts and also the SLA’s / KPI’s

Instructing and directing 3rd parties on the estate including solicitors and other professional advisers

Developing and maintaining a strong working relationship with individuals within our Clients business.

To manage client contracts

To assisting with the growth of our property management business and to play a role in business development

Ensure that the team work in line with BNPPRE processes and procedures

Main point of contact in respect of our Regional Clients

Lead Client reporting in relation to all Landlord and Tenant matters on our contracts

Develop and maintain strong Client relationships

Maintaining the Client database in a timely and accurate fashion in accordance with agreed procedures and timescales

Proactively identify opportunities where business can be generated

Liaise and develop working relationships with other parts of BNPPRE to maximise cross selling opportunities

Reporting to Clients on a regular basis in accordance with Clients requests both ad hoc and structured

Ensure delivery of service by generating effective working relationships with other members of the team both in Birmingham and Nationally

Provide best in class customer service to internal and external customer base

Maintain regular and effective communication with clients and tenants

Ensure compliance with all internal procedures and policies e.g. Procurement, Finance, Compliance, HR

Essential

Working with Clients at a high level

Broad knowledge of commercial property gained either in Private Practice or the Corporate Sector

Management of Property portfolios with evidence of effective delivery

FINANCIAL AND TECHNICAL EXPERTISE Education Level Other Degrees / Certifications / Vocational, Technical or Professional Qualifications Behavioural Competencies Transversal Competencies

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