Account Director Investment Construction
Willis Towers Watson
London, England
6d ago

Job Title : Account Director, Infrastructure Sector Practice (ISP)

Job Summary

Infrastructure Sector Practice :

The Infrastructure Sector Practice (ISP) is located across the UK in London, Bristol, Cardiff, Ipswich and Edinburgh and provides advisory and transactional services to the projects that are financed.

Purpose of the role :

  • Responsible for a portfolio of clients and prospects with accountability for retention of clients and new business development, the successful candidate will manage and develop the client relationships and grow the portfolio;
  • provide the technical, industry and subject matter expertise required to deliver the service; responsible for targeting and converting prospects

    Principal Duties / Responsibilities :

  • Ultimate responsibility for the provision of the required services to the client
  • Understand the clients’ business and their risk management needs and look for solutions to deliver those needs through the provision of ongoing service
  • Identify primary budget holders and decision makers within clients, establish and maintain active relationships with these people
  • Provide technical, industry and subject matter expertise where required (nationally in UK and overseas)
  • Draw on expertise within specialist technical teams within the BU and across the Group for clients as required
  • Liaise with clients and build strong relationships
  • Determine appropriate solutions, structure, price and placement strategies that meet the clients’ needs and deliver profitable business for a range of clients
  • Grow existing portfolio by identifying new from existing opportunities
  • Lead (not line manage) supporting service team
  • Maintain effective working relationships with Claims Advocates to effectively deliver clients’ needs
  • Business Development
  • Actively drive the sales process in relation to winning, retaining and developing profitable new clients
  • Placement Management
  • Deliver optimisation of revenue from new and existing clients through the use of the full range of appropriate placement channels and
  • Operational and Service Delivery
  • Lead and deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standards
  • Experience / Requirements :

  • Experienced knowledge of projects that are financed
  • Proven track record of delivering high levels of client service
  • Strong practical knowledge of strategic account development and appropriate tools to achieve this aim
  • Experienced knowledge of insurance and insurance markets in order to deal effectively with client needs
  • Intermediate knowledge of Willis products and services and how these compare to competitor offerings
  • Experienced at new business sales process and track record of converting prospects to clients
  • Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists
  • Ability to represent Willis with integrity and credibility
  • Strong communication, negotiation and influencing skills
  • Experience of working with and adhering to processes and systems to support client service delivery
  • Apply
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