One Stop - Customer Service Assistant
Tesco
Bolsover, UK
9d ago

About the role

At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that brings this to life.

In this role, you will greet and welcome our customers warmly, engaging with them to find out their shopping needs, sell the right products to them and make their shopping experience a great one.

As well as having brilliant customer service, you’ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer.

You will need

Whilst being ready to roll up your sleeves and do what’s needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you’ll need to :

  • Greet each customer with a warm and friendly welcome
  • Listen to and talk with customers to find out what their needs are
  • Do your best to make sure the customer finds everything they want
  • Be passionate and knowledgeable about our products and services
  • Always be in store, on time, smartly dressed and ready to serve
  • Always think 25 when serving age restricted products
  • Work as part of a team to complete store duties
  • About us

    One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLC but operated as a separate business.

    One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week

    One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco.

    With our stores situated throughout England and Wales, there’s sure to be a

    One Stop near where you live or work.

    What’s in it for you

    At One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer :

  • 10% Discount in One Stop & Tesco stores
  • Discounted Tesco pharmacy services
  • Discounted shopping website
  • Free eye tests
  • A great holiday package
  • A commitment to your career development
  • Community involvement and charity work
  • Pension Scheme
  • One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco.

    Please note should sufficient applications be received One Stop Stores Ltd reserve the right to close this vacancy at any time, we always encourage all interested applicants to apply at their earliest convenience to avoid disappointment.

    Application process

    To apply for a job in one of our stores, distribution or customer fulfilment centres, you will need to register with us and create a profile.

    You can keep your profile up-to-date by adding your latest skills and experiences.

    Click through the stages below to see what you can expect from the application process :

    At the interview you will complete a variety of tasks depending on the role, including a face-to-face interview. You will be given the opportunity to 'have a go' at the type of work you have applied for : this could be on the shopfloor, or completing a driving assessment.

    This will give you the opportunity to decide if we are the right for you and if we think you are right for us.

    Once you find a job you want to apply for, you can complete the online application form for that role. This will contain some basic questions and a test to see how you would react to situations you could come across whilst working.

    You will also need to submit your right-to-work documents to be checked. Once you have submitted your application we will review it to see if you have the skills that we are looking for.

    If successful we may invite you in for an interview at the location that you have applied to work in for management roles there might be an initial telephone interview, before the face-to-face interview.

    At the interview you will complete a variety of tasks depending on the role, including a face-to-face interview. You will be given the opportunity to 'have a go' at the type of work you have applied for : this could be on the shopfloor, or completing a driving assessment.

    This will give you the opportunity to decide if we are the right for you and if we think you are right for us.

    Once you find a job you want to apply for, you can complete the online application form for that role. This will contain some basic questions and a test to see how you would react to situations you could come across whilst working.

    You will also need to submit your right-to-work documents to be checked. Once you have submitted your application we will review it to see if you have the skills that we are looking for.

    Step 3

    At the interview you will complete a variety of tasks depending on the role, including a face-to-face interview. You will be given the opportunity to 'have a go' at the type of work you have applied for : this could be on the shopfloor, or completing a driving assessment.

    This will give you the opportunity to decide if we are the right for you and if we think you are right for us.

    Step 1

    Once you find a job you want to apply for, you can complete the online application form for that role. This will contain some basic questions and a test to see how you would react to situations you could come across whilst working.

    You will also need to submit your right-to-work documents to be checked. Once you have submitted your application we will review it to see if you have the skills that we are looking for.

    Step 2

    If successful we may invite you in for an interview at the location that you have applied to work in for management roles there might be an initial telephone interview, before the face-to-face interview.

    Step 3

    At the interview you will complete a variety of tasks depending on the role, including a face-to-face interview. You will be given the opportunity to 'have a go' at the type of work you have applied for : this could be on the shopfloor, or completing a driving assessment.

    This will give you the opportunity to decide if we are the right for you and if we think you are right for us.

    Step 1

    Once you find a job you want to apply for, you can complete the online application form for that role. This will contain some basic questions and a test to see how you would react to situations you could come across whilst working.

    You will also need to submit your right-to-work documents to be checked. Once you have submitted your application we will review it to see if you have the skills that we are looking for.

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