Salary : £48,000 - £102,000
Closing Date : 31.08.2019
Our mission is to become one of the world's leading companies, bringing innovations to improve the way the world works and lives.
To achieve this we spend our time transforming and evolving some of the world’s best-known companies. Those companies come to us because they want to make more of their opportunities, adapt successfully to change and put ideas into action.
Accenture is approximately 360,000 people across the globe, serving clients in 120 countries. We want to grow our teams to help reach our goals and for that, we need you.
Financial Services is an industry in rapid transition driven by shrinking margins, more demanding customers, digital innovation and the rise of new more nimble competitors.
Accenture is responding to this by having experts who concentrate on helping CMOs, Customer Directors, Chief Digital Officers, Proposition Directors and Distribution Directors facing these challenges.
These experts form our Distribution and Marketing Service (D&M) team.
Our purpose will be to help Financial Services firms deliver compelling and innovative customer experiences, allow them to serve their customers better, gain insight from big data’ and help them grow their business through innovative digital solutions -
with an ambition to be the go-to organisation and dominant force in shaping the market. We will provide specialised Management Consulting, industrial scale technology delivery and innovate operational services to the market place.
The D&M community sits within our Financial Services Consulting Business, across Capital Markets, Wealth and Asset Management, Banking & Insurance.
Projects within D&M are diverse and generally relate to :
It’s important to understand what you might be doing on a day to day basis, and how this might differ from your current position, to make sure Accenture is the right place for you.
Most Managers spend the majority of their time working on client sites, delivering a project, with the expectation of extra-
curricular responsibilities and practice building on the side. Projects vary dramatically in size and length, with a typical project lasting 6-
9 months with an immediate team of 5-10 people.
A Physical Channels / Digital Contact Centre resource is responsible for building an understanding of our clients’ business and challenges and identifying solutions for their business needs.
Managing D&M projects within the Contact Centre channel of Retail Banks. The role typically involves activities such as defining Distribution channel and customer offering strategies, driving analysis and solving design issues.
Contact Centre specialists help clients formulate their front-office requirements and shape solutions by leveraging the client’s business, operational and IT stakeholders.
They bring together the best of Accenture’s Strategy, Capital Markets, Digital, Change Management and Technology teams. Through client engagements and the development of Accenture’s offerings, Physical Channels practitioners develop a deep knowledge in the combination of Physical and Digital Phygital’ channels.
The most important thing for us is that you display the right attitude. We would like you to actively contribute to our community and clients as practitioners, who can think logically, solve problems and engage others.
We want you to be driven to develop yourself and others, as well as having a big picture’ understanding of the Financial Services Industry.
As well as the above, you should have expertise in one or more the following areas :
banking, tablet, mobile )
advice or Hybrid service models
What can we offer y ou? 1. Career Opportunity Accenture represents a significant opportunity to work and build your career in not only one of the top Consultancy firms but also within one of its fastest growing areas.
The D&M practice has had significant revenue growth over the last three years. Our work spans clients in Banking, Insurance and Capital Markets and includes many trusted client relationships.
Our global presence and integrated structure mean we are uniquely placed to help with innovative customer solutions, complex consulting delivery as well as Industry specific advisory work.
We positively encourage our people to challenge themselves, think, innovate and collaborate in every role they play, enabling you to grow as fast as you can.
2. Great People People and communities are at the heart of what we do and what makes us a diverse and refreshingly different place to work.
People development is rewarded on an equal footing to client delivery, meaning sharing knowledge, ideas and building Industry leading teams are part of our core values.
Whether it’s your practice, client account, career counsellor, start group or Industry specialist community, our internal communities help our people feel connected throughout Accenture no matter where they are located or with whom they work.
These groups form your support network, friends, learning channels, mentors and help you get the most of out of your career.
3. Training We recognise the importance of training to help you remain at the top of your game and continue to grow and achieve through your career, and that’s why last year we invested more than $787 million globally in training and developing our people.
Throughout a career at Accenture, you can develop skills and capabilities based on your interests and talents. It starts with new joiner orientation and our core curriculum, which introduce Accenture and help develop basic skills for success.
Next Steps If this sounds like the role, career and company for you, click below to apply. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.
Combining unmatched experience and specialised skills across more than 40 industries and all business functions underpinned by the world’s largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.
Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
If relocation is required to fulfil the role, the employee must consider their application as an Employee Driven Transfer and they will therefore be personally responsible for any immigration costs relating to their dependents (for the full policy please read the UKI supplement of Policy 0044).
Closing Date for Applications 31 / 08 / 2019Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
Consent and Acknowledgement - Personal Data (by choosing 'I Accept' you agree to all the terms and conditions.)
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Accenture Recruitment and Hiring Privacy Statement
If you use Accenture’s online career resources, we collect personal data that you submit to the website and use it for recruiting-
mail & Combining and Analysing Personal Data) to provide individuals with a personalised online experience, to send relevant information about careers and opportunities at Accenture, and to analyse the effectiveness of our recruitment efforts and resources.
More information about how your data will be used by Accenture during the recruitment process can be found below, or at the Careers website.
Introduction / who is collecting your personal data?
When you apply for a job at Accenture, Accenture will collect and use personal data about you during the recruiting and any hiring process.
As described in this Privacy Statement, your personal data may be retained and used by Accenture for the purpose of considering your qualifications for employment, as required by law, or as otherwise described below.
Please see below for information that Accenture may receive about you from third parties.
Accenture means the specific Accenture affiliates, subsidiaries, and contracted service providers who will collect, use, and maintain your personal data in connection with your application for employment, our Recruiting, Talent Management processes, and any hiring process if you are extended an offer of employment.
A full list of Accenture entities by country and their contact information appears at the bottom of this Privacy Statement, as well as a list of contracted service providers who perform IT support or background checking services.
What Personal Data will Accenture collect?
The types of information requested from you and the manner in which that information is collected and accessed are determined by the requirements of the country in which the position is located, and not the country in which you reside.
While, specific data requirements vary by country and the position being filled, the following categories of data will generally be collected by Accenture :
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By submitting your information, you acknowledge that all representations made by you are true and correct to the best of your knowledge and belief, and you have not knowingly omitted any related information of an adverse nature.
Providing any inaccurate information may make you ineligible for employment.
What will Accenture do with your personal data?
Accenture will use your personal data to :
Your contact information will be used by the Accenture Talent Connection to send you one invitation to sign up for future position alerts and invitations to Accenture recruiting events, as well as one follow-
up reminder. If you do not respond to these messages your contact information will be retained by the Accenture Talent Connection only for the purpose of ensuring that we do not contact you again.
If you join the Accenture Talent Connection you will have future opportunities to opt-out of receiving messages and alerts if you choose.
Note that the Accenture Talent Connection is a separate and distinct service from registering at our website under the New?
Get Started section; and
From what sources will Accenture obtain your personal data?
Accenture may obtain data about you from the following sources :
Any resume or other candidate information submitted outside of established candidate submission guidelines (including through the Careers website or via email to any Accenture employee) and without a written agreement or otherwise will be deemed to be provided for Accenture’s use, and no fee will be paid should the candidate be hired by Accenture; and
employment background screening. The content of background check information varies by country to comply with local requirements, but may include information gathered from publicly available sources, your former employers or colleagues, schools you have attended, credit reporting agencies, and criminal records databases.
These types of information will only be collected with your prior consent, and you will receive more information about the nature of such a background check before it begins.
Where required by applicable local law, you may be asked to provide certain background check information, (which may include sensitive data) directly to Accenture.
Who will have access to your personal data? Where are they located?
In general, access to your personal data will be restricted to minimise the number of people in Accenture’s global organisation who need it in order evaluate your application for employment, perform functions supporting our Recruiting and Talent Management functions, or to whom we are compelled to provide it by applicable law.
Where your personal data is transferred to a country other than the one in which you reside, be advised that such countries may not have the same legal protections for personal data as your home country.
The following categories of individuals will have access to your personal data :
Avature, which hosts and supports the Accenture Talent Connection; HireVue, a company that hosts a virtual interview tool used to record interviews where live interviews are not possible.
Companies contracted to perform background screenings, where applicable. These companies may be based in another country, and may obtain data from other countries where you have lived, worked or studied, as may be relevant as part of a background check.
How long will Accenture retain my personal data?
If you are given and accept an offer of employment by Accenture, personal data collected during your pre-employment period will become part of your Accenture personnel records, to be retained throughout and for a period after your employment with Accenture (specific periods vary by country).
If Accenture does not employ you, Accenture may nevertheless continue to retain and use personal data collected during the recruitment process in order to consider you for new positions, and, if appropriate, to refer back to an earlier application if you submit a resume or other information to Accenture again in the future, as well as for system administration, to perform research and analysis, and to invite you to join the Accenture Talent Connection.
How Accenture protects your personal data.
Accenture employs organisational, technical, and physical security measures in order to protect your data from loss or misuse.
Where we contract with third-party suppliers to provide services that may enable them to access your personal data we require them by contract to have similar security controls in place.
If you have a question, comment, or complaint, wish to obtain a copy of Accenture’s Global Policy 0090 Data Privacy, or wish to access a copy of your personal data or to correct it if you believe it is inaccurate, you may Contact Us by clicking the link.
Each Accenture country has established a Data Privacy Officer to oversee compliance with local privacy requirements; you may also use the Contact Us form to contact the Accenture Data Privacy Officer for your country or to obtain more information about how your data will be used in your country.
For job seekers from Malaysia :
The Malaysian Data Protection Act 2010 ( Act ) requires Accenture to provide you this privacy statement in both Bahasa Malaysia and English.
For the Bahasa Malaysia version please click here.
For job seekers from other countries :
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