Service and Repairs Executive
Calibre Candidates Ltd
Berkshire, Reading
4d ago

Job Details

An opportunity has arisen with our client, a fast-growing business based in Reading, offering automotive related services.

Working as a key member of the Service and Repairs team, you will be responsible for providing a high standard of customer service over the phone and will have the ability to diffuse any complaints.

You will be joining a busy and friendly team within a fast-paced office environment.

Your responsibilities will include :

  • liaising with customers and appointed garages regarding servicing, MOTs and repairs
  • selecting garages to carry out work and agreeing cover for claims
  • assessing garages diagnosis for repair work, ensuring labour and parts prices are reasonable
  • regularly updating and advising customers on bookings and warranty issues
  • resolving any issues or complaints as positively as possible
  • maintaining a high standard of customer service
  • The ideal candidate will need to have previous customer service experience, ideally gained within an office environment and either experience within the automotive industry or a keen interest in cars which is evident from your CV.

    You will have a great telephone manner, good basic PC skills and strong attention to detail, along with the ability to work well under pressure.

    Please Note : Due to the unprecedented volume of response we are currently receiving, regrettably, we are unable to respond to every application individually.

    Add to favorites
    Remove from favorites
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form