Scrum Master
Isleworth, England
1d ago

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand.

A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

The Sky Go / Sky Q Reliability Team is responsible for ensuring driving quality improvements to the Sky Go and Sky Q apps.

This means delivering features and changes that help improve our customer rating, our crash and error rates, our development and continuous integration process and our video quality.

The team is also responsible for assisting in production support issues alongside the BAU team, as well as ensuring continuous quality improvement processes are defined and followed across all the development teams.


Accountable for the output of the team, by removing impediments, accurately measuring velocity and validating product roadmaps with the business.

Role is required to work in fast pace environment, where priorities are changing on regular basis

Able to handle pressure in delivery successful build quicker to the market to fix major issues

Should have good skills in understanding technical problem and in writing reports about team progress

Ensure that the team is empowered, yet has solid processes and good discipline

Develop and maintain good relationships with key programme and business stakeholders

Provide Line Management for the team, including career / personal development, recruitment, disciplinary issue

Report effectively on the progress of development or estimation, and escalate any issues in a considered and timely manner


Mobile app development / delivery experience desirable

Experience of working with Media / Broadcasting will be an added advantage

Excellent time management and organisational skills

Proven track record of building great teams with an agile environment

Excellent people skills can work with a diverse range of personalities

Bachelors’ degree or equivalent industry experience

We’re the team behind the infamous Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design.

Could you help us turn an idea into the next big thing? As a team, we’re collaborative, empowered and innovative together, we’re proud that everyone’s favourite Sky products are #MadeByUs.


There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few :

Sky Q, for the TV you love all in one place

A generous pension package

Private healthcare

Discounted mobile and broadband


Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations.

There’s also plenty of parking, bike shelters and showers.

On campus you’ll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.


Recognised as an Inclusive Top 50 Employer’ and a Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work.

This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.


Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know : if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.


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