Performance Manager
Wavemaker
London, England
5d ago

Description

We are looking for a Performance Manager to join Wavemaker Client Solutions on a hugely successful account. You will be the key client contact, responsible for ensuring that strategic directives are followed and are exceeding client expectations.

Responsibilities will include :

  • Managing paid social, display and programmatic activity
  • Leading communication with key stakeholders
  • Planning and forecasting new projects and campaigns
  • Assisting key stakeholders with any requests for insight or data they may have
  • Building reports and presentations to be shared with the stakeholders
  • Planning and activating campaigns on a multitude of digital channels
  • Responsibility for managing the day to day tasks and professional development of an Account Executive.
  • Proactively taking part in helping to evolve how we work in the department : Account management, reporting, implementation, optimisation and automation.
  • Responsibility in helping to drive best practice across SEM, Paid Social, VoD and other channels.
  • Keeping abreast of trends and thought leadership in paid search and other biddable platforms.
  • Winning key stakeholders trust (internally and externally) through consistent performance, proactive management and by developing an in-
  • depth understanding of client products.

  • Working closely with your manager and Wavemaker account teams to cross-sell and upsell biddable services
  • Proactively taking part in helping to evolve how we work in the department : Account management, reporting, implementation and optimisation
  • Winning key stakeholders trust (internally and externally) through consistent performance, proactive management and by developing an in-
  • depth understanding of client products.

    Key skills and experience we are looking for include :

  • Knowledge of either social, display or programmatic with at least 2 to 3 years experience, preferably within an Agency.
  • Excellent understanding of search techniques (research, optimisation and evaluation).
  • Excellent skills in building strategic documents and presentations.
  • A confident presenter.
  • Experience in managing employees is advantageous : setting objectives, task prioritisation, motivation, and appraisals.
  • Fundamental understanding of direct response channels
  • Knowledge of key trends in the industry .
  • A second European language is advantageous
  • Teamwork

  • Works collaboratively : to find solutions and form action plans.
  • Objective : does not look for others to fault.
  • Mentors others : shares their experience and helps solve problems and provide practical advice.
  • Open-minded : considers different points of view and compromises if the team needs to move forward to get something done.
  • Celebrates : the work of the team and individual’s within
  • Communication

  • Responsive and accessible.
  • Creates and confidently delivers presentations : and other forms of communication, tailoring them to their audience.
  • Gains full understanding of a situation or subject : using open questions and welcomes the opinions of others.
  • Proactively shares knowledge : internally and externally.
  • Effectively communicates industry developments.
  • Results Orientated

  • Problem solver : willing to address all problems, not a problem-dweller, or a problem-avoider.
  • Responsive to plans and initiatives.
  • Manages workload of self and others : to ensure tasks are delivered within the agreed timings.
  • Delegates appropriately : simple, clear instructions.
  • Personal Passion for their own personal development : exploits opportunities to enhance areas for development.
  • Well networked : maintains a strong and relevant network around them to draw insight from.
  • Works hard to earn trust and respect : of both colleagues and clients.
  • Identifies opportunities to improve performance : of self & others and takes actions
  • Business Awareness

  • Thorough understanding of our breadth of products and services : uses this knowledge to gain a wider perspective to express a valid point of view and recommendations.
  • Negotiates bravely to achieve business advantage.
  • Informed of the clients business : economic environment, customers and competitors.
  • Innovation

  • Uses creative thinking to resolve issues : finding new or alternative approaches and solutions.
  • Curious of industry developments : using this knowledge to explore new ways of doing things.
  • Relationship and rapport building : develops and maintains rapport regardless of role, background or personality.
  • Presents opinions simply and concisely : in negotiations and when trying to resolve conflict.
  • Understands the impact of their own actions : and adjusts their behaviour appropriately.
  • Forms partnerships to maximise support for ideas.
  • GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity it’s about belonging.

    We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

    If you need assistance or an accommodation due to a disability, please email us via TalentTeam.UK GroupM.com.

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