Lead Business Relationship Manager
My World of Work
2d ago

As part of the Chief Digital Information Officer (CDIO), we are responsible for supporting the HMRC Indirect, Direct, International Tax Policy Teams, Business Assets and Operational Directorates to deliver its business through our technology and infrastructure platforms and this is your opportunity to join our expanding team!

In brief, we :

  • Design and support implementation of IT & business process change in the end-to-end tax management.
  • Support the implementation of current and new tax policies.
  • Ensure the benefits of technological investments are maximised.
  • As well as putting the customer at the centre of everything we do, we work alongside frontline business areas to improve user interactions with IT systems to promote the overall customer experience.

    As part of our team, you will have a wide range of learning opportunities to help grow and develop your career.

    The Ideal Candidate

    As the ideal candidate you will :

  • Be able to understand stakeholder requirements and differing viewpoints to support the delivery of appropriate solutions.
  • Have solid experience of working through complex issues with directors, managers, and external stakeholders to deliver programmes of work.
  • Have excellent communication and negotiation skills in order to resolve conflicts of interest with stakeholders and be confident in actively developing business relationships.
  • Have previously worked collaboratively with business and delivery teams to investigate opportunities for innovation and cost savings.
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