Business Process Architect
Vodafone UPLIFT
Newbury, GB
5d ago

Contract Type : Permanent


Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do.

We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Enterprise Process Architect (13497)

Location : Newbury (Full-time remote working during COVID-19)

Hours : Full time Mon to Fri (37.5 hours)

COVID19 Notice - We are continuing recruitment and have implemented new processes that promote candidate and employee safety.

As part of this we have moved to a virtual hiring and onboarding process until further notice.

Vodafone UK Networks is the team that makes the magic happen, bringing Gigafast speed and innovation to our customers. We’re continually building and enhancing our best ever network, that connects businesses and millions of people across the country for a better future.

What will you be doing?

A great opportunity to really make a difference across Networks has been created to support the Digital transformation plan.

This Process Architect role identifies and drives the elimination of waste and simplification of end to end process within UK Networks.

Our ultimate goal is to both digitise and improve the performance of UK Networks through the creation of simple fit for purpose processes as we transition from a traditional Telco to a Technology Communications Company.

The Process Architect is responsible for the UK Networks process architecture and is accountable for assessing the impact of change on the architecture, identifying opportunities for improvement capturing and documenting new and updated business processes, business intelligence, data and information modelling.

The Process Architect works as part of the Digital Tribe alongside Solution Architects Process Owners, SME’s and members of the digital squad to identify, define and deliver process and performance improvements, and supporting the active management of the agile backlog.

Who are we looking for?

You will be a self-driven individual with a get it done mentality that has a passion for helping organizations solve complex business and technology problems.

You will need to be a confident communicator with strong influencing, negotiation and problem solving skills, experienced in working up to senior management level and have the ability to structure complex information and communicate in the most appropriate way to the relevant stakeholders.

Strong skills and experience in using a wide range of business analysis tools and techniques are essential, as is the desire to develop others in lean process improvement.

Degree qualified or relevant industry experience

Understanding of financials costs, benefits

Understanding of data modelling and data based solutions

Certifications Six Sigma Black Belt, Lean, ITIL, Agile desirable

Understanding of telecoms network, products, services and process design highly beneficial

Our promise to you

An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects.

We offer an extensive and flexible benefits package that can be tailored to suit you and your family. From our market-leading parental leave policies through to employee discounts, retail vouchers, pension plan and share schemes we are committed to supporting you throughout your career with Vodafone.

The future is exciting.


Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.

We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.

We actively encourage everyone to consider becoming a part of our journey.

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