Customer Service Assistant
Euro Garages
Ferryhill, GB
11h ago

What will my role look like?

Euro Garages owe our success to our employees and we are committed to providing excellent customer service, good value products and a wide range of facilities, and our customers have come to expect high standards from all of our forecourts and retail sites.

As a Customer Service Assistant you will be the face and voice of our stores and your main priority will be to ensure that our customers are provided an excellent service every time.

If you aren’t serving our loyal customers at the till then you’ll be busy working the shop floor ensuring our shelves are merchandised, look fabulous and well stocked! If you love to work in a fast paced vibrant store, engage with different people every day, feel like part of a family and have fun then this role is perfect for you!

What would my main responsibilities be?

  • Provide a fantastic customer service experience
  • Be happy, friendly, smile and have fun
  • Conduct stock takes, merchandise products and promote current offers
  • Ensure that our forecourts look presentable and vibrant
  • Do I have what it takes?

    Of course you do! You don’t need any experience as we will upskill you and ensure you trained to the highest standards. As long as you are aged 18+, customers focused, aren’t afraid of hard work and thrive in a fun environment then you definitely have what it takes!

    What’s in it for me?

    EG Cares is our benefits & rewards scheme, it’s our way of saying thank you to our EG family in recognition of the continued support and commitment you deliver every day.

    Employee Discounts - You will be entitled to 15% off our food-to-go brands and 10% our retail stores, not only this our EG Cares platform entitles you to exclusive discounts at a variety of clothing / retail stores, restaurants, cinemas and much more!

    Work Anniversary Awards We appreciate how loyal our employees are and to say thank you we reward colleagues when you hit milestones!

    Recognition & Discretionary Bonus Schemes We know a hard worker when we see one! If you are our employee of the month, expect a reward! If your store performs well then you could be entitled to a well-deserved bonus!

    Progression & Career Opportunities We look to promote and progress our employees within the business and also have other high profile brands and countries you could potentially move into the opportunities really are endless with Euro Garages

    Compassionate Leave We care about our employees and offer 3 days paid compassionate leave

    Employee Assistance Programme Telephone counselling and confidential support for personal / legal / medical / health and wellbeing issues is now available 24 / 7 for our employees through our EG Cares Employee Assistance Programme!

    Death in Service At EG Group, we believe employees can be their best when they feel supported and have benefit plans that give them security and peace of mind!

    Learning & Development - We are committed to helping you develop new skills to be the best version of you!

    Our People - You will work alongside our amazing employees, have fun and be a part of our family

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