Construction Account Handler
Lockton Companies
London, South East,UK
6d ago


Due to continued successful growth the Construction Practice we are now looking to recruit an experienced Construction Account Handler to join our team in London.

About the Role

As a Construction Account Handler you will be responsible for providing day-to-day service delivery to a mixed portfolio of UK and European Construction clients and projects.

You will act as a client advocate serving as a key contact within the account team working with an allocation of clients from varying sizes from commercial to large corporate accounts with premiums starting at £100k.

Role responsibilities will include :

  • Provide day to day servicing of a client’s insurance programme to support retention and development of the business
  • Research, prepare and present renewal reports to account team in accordance with the renewal report process
  • Obtain quotations both or new and renewal business
  • Prepare market presentations
  • Effectively manage the credit control processes, actively track premium payments and pursue uncollected premium, promptly escalate in line with credit control process
  • Serve clients as an advocate for their needs, ensuring delivery of exceptional service through close and regular interaction
  • Diligently check policy documentation in accordance with regulations
  • Effectively respond and manage with queries including but not limited to changes in cover and risk
  • Identify the risk exposures and advise on insurance and risk management solutions in consultation with the account team.
  • Provide management information as requested
  • Manage and coordinate global insurance programmes and liaise with the network worldwide as necessary
  • Build and nurture close, long-lasting relationships by developing a constantly expanding network of client contacts
  • Cultivate a positive and wide-ranging network of relationships with insurers, lawyers and loss adjusters
  • Seek to identify methods of enhancing services and adding greater value to clients and maintain a robust approach, delivering a service plan and annual timetable of visits aligned to their needs
  • Act as a point of referral for Insurance Administrators and present solutions for discussion with account team where required
  • Candidate Profile

    Your knowledge and expertise :

  • It is essential that candidates have construction experience.
  • Candidates should have strong technical knowledge of not only construction risks but also experience of associated casualty lines of business.
  • You will possess excellent communications skills and the ability to attend external client meetings when required.
  • We are looking for someone that has the energy and appetite to learn and proven can develop and progress within our business
  • This is predominantly an office-based role with training and study support offered.
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