Senior Systems Engineer
Capita
Surrey,GB
2d ago

Becoming a Senior Systems Engineer with Capita IT Services in Reigate

We are looking for a Senior Systems Engineer to join our fast paced, dynamic team. The role will be an internal-customer facing position and will require solid 3rd line IT Infrastructure support skills along with excellent customer service and communication skills.

What you will do :

  • Member of a team of Senior Systems Engineers responsible for the delivery of ITIL based framework of support activities, consisting of request, problem and change management.
  • This includes the co-ordination of timely technical solutions and responses, including liaising with third party support and external contractors;
  • monitoring progress and keeping users appraised of it

  • Provide 3rd line IT systems support and administration of applications, servers and networks, ensuring continuity of internal and customer-
  • servicing IT systems and related equipment.

  • Perform server patching, maintain backup schedules and run daily checks on server systems infrastructure.
  • Participate in the design process and undertake build / deployment of complex server infrastructure solutions, applications and services.
  • In the event of major faults or planned system maintenance, to undertake necessary works outside of normal working hours.
  • Undertake any other administrative duties such as systems backup, and equipment / systems inspections, as assigned.
  • Your experience will include :

  • In-depth experience in IT Server Infrastructure Build / Support.
  • Friendly and approachable, with proven customer service experience and the ability to convey technical concepts to end-users.
  • Excellent communication skills
  • Linux Operating systems (incl. CentOs & RedHat)
  • Virtualisation Technologies (incl. KVM)
  • Anti-virus software McAfee and Symantec
  • Storage and Backup Technologies (incl. i-SCSI & LVM)
  • Web Server / Proxy (incl. Apache, Squid, Pacemaker)
  • Authentication / Directory Services (LDAP, AD, Radius)
  • Programming / Scripting (Object orientated languages, shell)
  • Experience of working in ITIL-based support environments.
  • Understanding of Information Security (ISO27001) principles
  • In-depth understanding of LAN / WAN networks, TCP / IP protocols and network technologies.
  • About Capita IT Services

    Capita IT Services are part of Capita Plc, the UK’s leading provider of business process management and integrated professional support service solutions.

    Through quality solutions, tailored to our customers’ needs, we’ve helped countless organisations unlock value and maximise their potential.

    With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.

    What’s in it for you?

    At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration with colleagues, customers and clients is what makes us so effective at what we do.

    As well as a generous basic salary, we also give you 23 day’s holidays, pension scheme and access to a variety of voluntary benefit options.

    These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

    You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless.

    Our mission is to help you realise your potential whatever that means to you.

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