Role : Smart Repairer
Location : Wallisdown, Dorset
Salary : £25,000 to £28,000 per annum + Bonus
Our clients, a main car dealership based in Wallisdown, are currently looking to recruit a Smart Repairer to join their existing team.
Key Responsibilities and Accountabilities :
Support the effective management of the dealership’s Smart Repair facility.
Maximise the use of all available resources to ensure the department is run in the most effective manner.
Give the diverse customer base a positive impression of themselves and TL Darby.
Deliver the most positive customer experience possible.
Anticipate and identify customer needs, and meet and exceed them by relationship building and taking responsibility for resolving customer problems.
Demonstrate exceptional product knowledge and communicate this appropriately with customers. Identify opportunities for reducing waste / inefficiency or improving quality.
Give customers a positive impression of themselves and the organisation, making every effort to deliver an exceptional customer experience.
Person Specification :
Understands the needs of both customers and the company, and demonstrates this in their work.
Takes ownership in all aspects of their role, working without close supervision and demonstrating effective self-management.
Demonstrates resilience, self-motivation and a commitment to self-development, actively seeking positive feedback.
Contributes to the success of the business by staying focused on own performance, sharing knowledge, expertise and resources with others.
Strong organisational skills.
Qualifications, Skills and Experience :
Technical competence (NVQ or ATA or HFC or similar).
Use of Microsoft Office, e.g. Excel, Word, Outlook.
Full valid driving licence held for a minimum of 6 months.
Evidence of Right to Work in the UK’.
Evidence of previous relevant experience.
Good communication skills (oral and written).
Able to work to deadlines.
This vacancy is being managed by Dan Shelley at Spear Recruitment Ltd
Spear Recruitment Ltd is an Employment Agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973.
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Tagged as : automotive, smart repairer