Service Advisor
Purely Automotive Recruitment Ltd
Stoke-on-Trent, STS, gb
6d ago

Job Description

Purely Automotive Recruitment have an exciting opportunity for a Service Advisor for our client based in Hanley. The Centre consists of Aftersales, and Vehicle Sales on site.

On offer is a competitive salary, ongoing training and development at the Manufacturer Academy and great career progression opportunities.

Reporting to the Service Manager, the main objectives of the post are to :

  • To deal with customer requirements for service and repair in an efficient and courteous manner to ensure the highest standard of Customer Service
  • To organise the loading of the workshop in an efficient manner to ensure efficient utilisation of workshop capacity
  • To carry out customer follow up and prospecting activities to maintain and build the volume of work within the workshop
  • Responsible for liaising with Service customers and designated contact for maintaining good relations and updates with regards of vehicles
  • Provide and fully explain the detail within Vehicle Health Check reports to all customers within a timely manner
  • Requirements

    Essential criteria for the position includes :

    Proven excellent customer service and communication skills with a commitment to providing the best possible standard of customer service.

  • An outstanding attitude and passion for customer service.
  • Passion for automotive products and technology.
  • Strong interpersonal and presentation skills.
  • Ability to work autonomously.
  • An enthusiastic, dynamic and team orientated personality.
  • Willingness to learn and develop, and keep up-to-date with complex / technical / product information.
  • Strong organisational and prioritisation skills.
  • Team player that offers help and support to others.
  • Thorough knowledge of computer applications (MS Office, Drive)
  • Benefits

    This is an incredible opportunity to join a family-based business that offers both a competitive salary along with a fantastic brand and company culture.

  • If you have the knowledge and experience in a corporate industry and you're looking for your next career move, then we'
  • d love to hear from you. Please follow the link to apply or contact Jason Shenton at Purely Automotive Recruitment for a confidential discussion.

    Purely Automotive Recruitment Ltd are a dedicated Automotive Talent Resourcing Business serving the automotive industry in the UK.

    Requirements

    Essential criteria for the position includes : Proven excellent customer service and communication skills with a commitment to providing the best possible standard of customer service.

  • An outstanding attitude and passion for customer service. . Passion for automotive products and technology. . Strong interpersonal and presentation skills.
  • Ability to work autonomously. . An enthusiastic, dynamic and team orientated personality. . Willingness to learn and develop, and keep up-to-date with complex / technical / product information.
  • Strong organisational and prioritisation skills. . Team player that offers help and support to others. . Thorough knowledge of computer applications (MS Office, Drive)
  • Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form