Principal Enterprise Architect Order Orchestration and Fulfilment
BT Group
Ireland-United Kingdom-London
5d ago

Working pattern

StandardSalary : Competitive

Closing date

Mar 31, 2019, 5 : 59 : 00 PM

Enterprise Architect - Principal Order Orchestration & Fulfilment

London, Bristol, Ipswich, Belfast

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities.

We need you to help us do this.

Why this role matters

At BT, we are investing heavily in technology to provide both great services to our customers and drive internal efficiencies for our commercial and operational areas.

To help us with this, we are looking for an experienced Enterprise Architect to join us to develop, and then drive BT’s Enterprise architecture within Billing and Payments.


Driving a business capability , complexity, cost, risk and maturity assessment of the current state architecture to meet business outcome and simplification goals

Creating simple and agile architectures for your domain that drive clear business value and re-use pan-BT whilst removing cost and legacy from the landscape

Developing and maintaining realisable capability based roadmaps spanning a 5 year horizon

Supporting the selection of any IT vendors, suppliers and partners for your area and managing the practice of architecture through these parties where they impact your domain

Driving Enterprise Architecture and supporting business case development of signature ready vehicles that deliver timely, fit for purpose strategic transformations in business capability to senior stakeholders

Maintaining and communicating up-to-date knowledge of technology standards, industry trends, skills change, and emerging technologies within your area of expertise


Inputting and supporting the creation of an IT strategy owned by the Chief IT Architect

Recognising potential strategic application of emerging information technology capabilities, anticipating global trends .

Initiating and managing investigation and development of innovative methods, practices and technology, with transformational potential for BT.

Maintaining strong stakeholding of vendors and Technical specialists to ensure the architecture and technology is based on industry best practice and drives vendor’s strategic road maps

Promoting, evangelising and agreeing the IT strategy and Enterprise Architecture across all teams and ensuring there is consensus and understanding across the business for your domain and the landscape

L eadership

Collaborating and specifying the organisation's vision , goals, opportunities and related activities in order to maximize the business benefits of Enterprise Architecture initiatives to the organisation across your domain.

This would cover all lines of business and covers all key customer journeys

Ensure peers and the Solution Architect community is fully aware of the latest IT strategy and EA guidance within your Enterprise domain

Working with an innovation community across your domain including BT Research&Innovation, technical specialists, CIO, analysts and partners to develop an awareness of, and learn the potential and maturity of technology innovation for BT


Defining company architecture policies for acquiring or developing systems, network equipment, or software within the company for your area.

Responsible for consistency to BT enterprise level standards, best practice and consistency

Ensuring that BT Enterprise Architecture, methods, technology standards and best practices are maintained within your area

Ensuring BT remains compliant to Legal, Regulatory and Security requirements

Responsible within own enterprise domain for consistency to enterprise level standards , best practice and development of patterns / policies for re-

use. Ensure EA deliverables are fit for purpose and provide an effective and timely tool to guide downstream decisions

Supporting review of budgets and project portfolio investment roadmap to ensure alignment of the Enterprise Architecture and the fitness for purpose of the IT strategy.

Support reality-checkpoint review of roadmaps across and within LoB - considering dependencies, pipeline capacity or resourcing constraints

We'll also need to see these on your CV

The candidate will be expected to have 10 years telco experience, with 5 specialising the area of Order Orchestration and Fulfilment.

Knowledge of the core core Order Orchestration and Fulfilment functions as defined by the TMForum Application Model (TAM), is essential including extensive knowledge of the marketplace, the Vendors and their products.

Customer Order Management

Service Order Management

Service Order Establishment

Fallout Management

STEM related Bachelor's degree or a related study, or equivalent experience

Why choose us?

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed.

That’s why we welcome applications from all parts of the community.


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