Support Analyst
Marsh McLennan
Chichester, United Kingdom
2d ago

What can you expect?

The role of the Support Analyst is to provide support to core Business systems, particularly with regards to Data Management.

This will involve Investigating and resolving routine data related production system requests and application issues, and supporting the introduction of system and process efficiencies.

It will also include the ongoing BAU support and maintenance for client and member content on OneView. The analyst will be expected to develop appropriate technical skills and knowledge as required for the support of the business systems and tools.

What is in it for you?

  • We offer competitive salaries and comprehensive benefits
  • 25 Days Annual Leave, with the option to buy or sell up to 5 days per year
  • Excellent defined contribution pension scheme with up to 12% employer contribution (based on a 4% employee contribution)
  • Private Medical Insurance
  • We will count on you to :

  • Provide admin support to the wealth admin team
  • Upload data
  • Help provide data changes
  • Peer review work of other team members
  • Use various systems to support the admin team with their requests
  • Provide ad-hoc project support as required
  • What you need to have :

  • Attention to detail
  • Good experience and understanding of using Excel
  • The ability to prioritise own workload and work on own initiative
  • Time management, knowing when to prioritise or escalate requirements as needed
  • The ability to work in a high-volume, deadline driven environment
  • Experience of working with different systems
  • What makes you stand out :

  • Experience of stakeholder management
  • Strong communication skills, with the ability to clearly explain decisions and processes to involved parties
  • Experience with SQL
  • believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being.

    Mercer’s more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh & McLennan (NYSE : MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion.

    Through its market-leading businesses including , and , Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.

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