Â£22,000 - Â£26,000 (dependent on experience) plus equity
33 Days & Birthday Leave!Full-Time
You will be working from : Huckletree Shoreditch or Huckletree West
Youâ€™ll have the opportunity to run Huckletreeâ€™s location based Operational needs. You will work within the location community team and have the opportunity to work alongside our marketing, programming and business development teams, all against the backdrop of Londonâ€™s thriving tech ecosystem and fast paced startup landscape.
This role will put you through your paces and get you learning from day one. Your day-to-day will involve facilities management at your Huckletree location, working closely with the spaceâ€™s General Manager, Events Manager, Membership Manager, Front of House and Community Intern.
In lieu of a cover letter, please share a short video (maximum 2 minutes) telling us why youâ€™re a good fit for our team, why you want to join us and what extra kick youâ€™ll be bringing to the table.
Please note that applications without a video will not be considered.
Focus on customer service levels as your primary KPI.
Ensure that the level of service your community received is higher than 5-stars
Conduct building walk-arounds and review your customer satisfaction levels with each ticket
Be the point of contact for all external service providers and suppliers
Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog
Ensure that we remain in-budget for all supplies
You are passionate, positive, hard-working and energetic
You have hands-on experience with building management
You are a jack-of-all-trades type across facilities, M&E, AV / Tech
You may have a background in a trade or as the Ops Manager at a startup
You are a â€ fixerâ€™ and are unphased by turning your hand to anything
You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff
You have are fast-thinking and reactive
You are process-driven and with a detailed focus
Youâ€™ll have access to a wide range of perks aimed to support you in all areas of your life. These include :
Huckletree Company Equity
Third Year, Fully Paid Sabbatical
Unlimited Free GP & Therapy Appointments
Annual "Work From Any Huckletree" Allowance
Unlimited Mental Health Days
33 Days Holiday & Birthday Leave
Personal Curiosity Budget
Birthday Celebration Budget