Use your talent to drive sales in store and achieve your daily sales and KPI target
Offer every customer a TPS reward card and register their details
Work as part a team to set up new promotional campaigns in line with company guidelines and use your initiative to merchandise the store effectively
Convert every customer through the use of all available options, eg store to door, price matching
Deliver the Perfume Shop’s The Perfect Service to every customer
Strive to achieve a 100% customer love score by consistently providing excellent customer service
Show your spark and passion when selling our products and brands
Continuously learn about the products we sell using Company training tools, including new products
Attend regional and training events as required and share feedback with your team
Use the store iPAD to check competitor pricing, to find additional information on products, and to process click and collect ordersOPERATIONAL EXCELLENCE
Be a key holder for the store, following all key security procedures (over 18 only)
Be responsible for checking and attending your planned shifts using the Company’s online rota plan (Rotageek)
Ensure stock inventory is correct at all times and carry out store stock takes when required
Be accountable for the prevention of stock loss including theft, damages, breakage and transactional errors
Process refunds and exchanges in line with Policy
Follow all store and health & safety procedures correctly in line with Policy
Cover gap shifts where possible to ensure your store trades effectively and cover other stores when required
Keep all areas of the store, stock room(s) and staff area clean and tidy
Help & Support
You love talking to customers every day and finding their perfect scent or gift
You love perfume and the brands we sell
You enjoy working in a team to deliver excellent results
You like learning about new products
You’re aware of our competitors and have an interest in retail
You wear our uniform with pride and observe the Company dress codeTHE PAY, BENEFITS AND PERKSA healthy on target bonus20% employee discountDiscount at SuperdrugPlenty of opportunity for training and developmentup to 4% contributory pension schemeCharity giving through payrollRetail Trust (employee support)Childcare scheme and plenty of in store incentives.
A LITTLE BIT ABOUT USWe opened our first three retail stores here at The Perfume Shop over 25 years ago in 1992. Since then we have grown to be the largest single category fragrance retailer in the UK and we were awarded The Fragrance Foundation 2018 national fragrance retailer of the year! Our brand has become widely recognised across the UK and Ireland by our ever increasing presence on the high street and online, and we are proud to be owned by the A.
S. Watson Group, the world's largest health and beauty retailer. The A.S. Watson Group are also known in the UK for owning Superdrug and Savers.
With year on year objectives of growing our business we are well known for offering great fragrance deals on the high street and being the 'go to' experts for service.
This is proved with our top 20 placements in the past few years in the well known Which? High Street Shops Satisfaction Survey.