Position at Comms-care
Senior UCC Engineer
The Senior UCC Engineer works within the Technical Services team and is responsible for providing the technical skills to support our customers both onsite and remotely.
On a day to day basis, they are focused on designing, implementing and supporting voice solutions for our customers.
Location : Home Based UK, South
Salary : Dependent on experience + package including : Car, Phone, Laptop, Benefits package, certified training & more.
The Company :
Comms-care is a leading channel-only provider of IT support and service solutions. We assist over 850 channel partners and support over 30,000 active service contracts.
Holding Gold Partnership status with both Cisco & Microsoft, Comms-care manage all aspects of the IT life-cycle from Consultancy, Design and Implementation to Managed Services and Reactive Field support across a number of technologies including : security, servers, desktops, voice & unified communications, data-centre and wireless.
Comms-care is part of the Ingram Micro Group, Ingram Micro is a Fortune 100 company and globally the largest technology distributor of IT products and services.
Additional duties include remote and onsite fault troubleshooting, facilitating customer adds, moves & changes, customer rollouts and other project based installs.
Additionally, they are involved in the design and specification of a wide range of solutions for customers in all vertical sectors on a wide variety of platforms.
The Person :
You will have experience implementing network and voice solutions focusing on the Cisco Unified Communications product suite within a field service team.
At a minimum you should hold a CCVP or CCNP Voice / Collaboration certification. Ideally, you should have a good general switching and routing knowledge.
Familiarisation with other manufacturer’s network solutions would be beneficial.
Fundamental to this role :
Comms-care benefits :
All offers of employment at Comms-care will be subject to satisfactory pre-employment checks including DBS check (formerly CRB check) references.
No Agency Please