Capture Manager
London, UK
5d ago

Here at Serco we pride ourselves on delivering high quality services across a number of sectors, often supporting some of the most vulnerable people in our society.

Serco’s highly successful Citizen Services business works in partnership with the Public Sector in the UK and with world class Public Services providers across the globe to deliver joined up citizen solutions that support and enhance employment, skills and enterprise opportunities for citizens and businesses.

Our agility, customer-first approach, robust portfolio of services, and global experience enable us to quickly respond with solutions that achieve outcomes with value.

Right now we’re looking to recruit a highly experienced, talented Capture Manager who will ensure we continue to deliver this incredibly important work.

You’ll be responsible for capture management of our opportunities (both new and rebids), this may involve framework bids where close collaboration with the sales team who shaped the deal is critical through to competitive dialogue.

The projects may include addressing non-standard Terms & Conditions, complex risk allocations and / or commercial structures.

You’ll be responsible from Gate 2 through the bid lifecycle to typically Gate 5 although there will be instances when involvement pre-Gate 2 and post-Gate 5 is required, notably when engaging and handing over to Transition and Transformation leadership.

You won’t be alone however, you’ll work directly and in collaboration with our Customer(s), Business Development (and other Business Unit roles), BU management, Investment Committee members, functional leads, key suppliers and advisors throughout the bid cycle.

You will take the lead to gather, assess, validate and document customer requirements, key issues, concerns, hot buttons and decision-making processes, and through this develop win strategy for the bid.

What you need to do the job

We are seeking an experienced Capture Manager with proven leadership skills, directing and managing multi service bids. You should have demonstrable knowledge and understanding of Employment, Skills and Enterprise (and sub sections within).

With a proactive, positive, innovative, customer focused, responsive you’ll be able to develop and sell tailored solutions and consistently deliver results.

Naturally confident, you will be able to liaise with all stakeholders and have the gravitas to build solid relationships to leverage capability.

It is important that you can get the best out of practices and processes and are not afraid to challenge the status quo.

Why Serco ?

Meaningful and vital work : Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.

A world of opportunity : Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won’t be hard to find and no two days will be the same /

Great people : You’ll find yourself working with like-minded, highly motivated, supportive and experienced colleagues.

What we offer :

  • Competitive Salary (dependent upon skills and experience) and up to 6% contributory pension scheme & company car & bonus
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships;
  • We offer flexible / agile working environments;
  • The chance to make a positive difference to public sector services
  • A company passionate about diversity and inclusion
  • We have a mandate to deliver brilliantly. If you think this role would suit you, working in an exciting and challenging environment with like-minded individuals, please apply now and upload a copy of your CV and covering letter.

    About Serco

    At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.

    We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services.

    We are innovators, committed to redesigning and improving public services for the benefit of everyone.

    By joining Serco you will have unlimited access to our Global Employee Networks SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In Serco (LGBT & Networks).

    Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

    We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000.

    Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

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