Technical Business Analyst
Dixons Carphone
London, England
2d ago


Location : Acton, Head Office - London

Based in Acton 4 days per week, with flexibility on working from home on the 5th day.

Travel to Brno, Czech Republic once per month (max), normally for 1 or 2 nights away from home.


Key Responsibilities :

  • Gather, define and document high quality requirements (functional and non-functional) that can be understood and used by IT Delivery teams (e.
  • g. developers) by interacting with business stakeholders through workshops, interviews & meetings and written or verbal communication

  • Validate, analyse and document As-is processes and map functional and non-functional requirements into appropriate To-be processes indicating the level of change expected to users.
  • Support the creation of robust and compelling project proposals for IT, including the capture of key IT information required in business cases to understand IT implications, benefits and costs
  • Key experience :

  • The successful candidate will have worked for another multi-channel retailer for 2 or more years and, having done so, understands the purpose and core processes of organisations like Dixons Carphone.
  • 2 years’ e-commerce experience, ideally in a retailer, pure play or multi-channel
  • Working following an Agile methodology for at least 1 full year in a recent capacity as well as worked as a proven business analyst for at least 3-5 years
  • Key Skills :

  • Confident to lead / facilitate workshops and Agile refinement sessions
  • Able to adapt style and content to communicate with all levels of the organisation, both technical and non-technical
  • Able to influence others to a given approach or way of thinking
  • Resilient the ability to cope at times where deadlines need to be met
  • Expert in Agile Methodology (Able to confidently describe and work in a mature environment)
  • Benefits

  • DCG Pension Plan
  • Life Assurance
  • Maximum bonus opportunity
  • Onsite Gym & Discounted gym membership
  • Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role. Training plans are a given, and you’ll have access to additional e-learning resources to really see your career develop in the way you want.

    We’re building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.

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